Manager Workforce Planning

Tucson Medical Center; Tucson (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

Tucson Medical Center is seeking a Manager Workforce Planning to lead forecasting, tracking, and optimization of the nursing workforce across the health system. The role partners with Nursing Leadership, Finance, and HR to ensure safe staffing, quality care, and cost-effective workforce models.

The position emphasizes analytics, payroll integrity, and productivity benchmarking to support compliant, data-driven decision-making across operations.

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• Five (5) years in workforce planning, nurse scheduling, or healthcare operations management.
• Experience with payroll, budgeting, and labor management is a plus.

Responsibilities

• Evaluate system-wide staffing levels using predictive analytics and patient volume trends.
• Partner with Finance to maintain position control, labor budgets, and FTE management.
• Provide staffing forecasts and recommendations to leadership based on census, acuity, and service-line growth.
• Manage payroll validation, specialty pay tracking, and timecard review for travelers, float pool, and inpatient staff.
• Coordinate scheduling systems to ensure compliance with staffing policies and equitable resource distribution.
• Develop and monitor labor KPIs, including overtime, agency utilization, and non-productive time.
• Maintain dashboards and reports for staffing performance metrics.
• Identify trends and develop data-driven recommendations to optimize labor utilization.
• Serve as system resource for workforce analytics and labor management best practices.

Skills

Excel

Data analytics

Written and oral communication

Customer service

Organization

Problem solving

Education

Bachelor's degree

Master’s degree

Tools

Kronos

Smart Square

Job description

Manager Workforce Planning

Job Category: Management

Schedule: Full time

Shift: 1 - Day Shift

SUMMARY

TheWorkforcePlanning Manager – Operations is responsible for forecasting, tracking, and optimizing nursingworkforceoperations across the health system. This role supports the development and execution of strategic staffing models, ensures alignment ofworkforceplanning with patient volume trends, and maintains fiscal accountability through management of position control, payroll integrity, and productivity benchmarks.

This position partners closely with Nursing Leadership, Finance, and HR to maintain a balanced, efficient, and cost-effectiveworkforcemodel that ensures safe staffing, quality care, and compliance with regulatory standards.

ESSENTIAL FUNCTIONS

Strategic Forecasting and Planning

• Evaluate system-wide staffing levels using predictive analytics and patient volume trends.
• Partner with Finance to maintain position control, labor budgets, and FTE management.
• Provide staffing forecasts and recommendations to leadership based on census, acuity, and service-line growth.

Operational Oversight

• Manage payroll validation, specialty pay tracking, and timecard review for travelers, float pool, and inpatient staff.
• Coordinate the scheduling systems to ensure compliance with staffing policies and equitable resource distribution.
• Develop and monitor labor KPIs, including overtime, agency utilization, and non-productive time.

Technology & Analytics

• Maintain dashboards and reports for staffing performance metrics.
• Identify trends and develop data-driven recommendations to optimize labor utilization.

Collaboration & Leadership

• Serve as system resource for workforceanalytics and labor management best practices.
• Collaborate with the WorkforceManager – Labor to align staffing operations with onboarding, competency, and safety initiatives.

Adhere to and support team members in exhibiting TMCH values of integrity, community, compassion, and dedication.

Exhibit excellence in customer service through appropriate attitude and interaction with all patients, visitors and staff.

Adhere to TMCH organizational and department-specific safety, confidentiality, values, policies, and standards.

Perform related duties as assigned.

MINIMUM QUALIFICATIONS

EDUCATION: Bachelor’s degree required. Master’s degree preferred.

EXPERIENCE: Five (5) years in workforceplanning, nurse scheduling, or healthcare operations management.

LICENSURE OR CERTIFICATION: None required.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Advance skills in excel, data analytics tools, and schedule system (Kronos, Smart Square, or similar).
• Knowledge of payroll, billing, or staffing
• Skill in both written and oral communications.
• Skill in providing exceptional customer service skills.
• Strong organization skills and attention to detail.
• Ability to analyze compound issues and provide problem-solving skills to determine trends and appropriate course of action.