Manager, Web Communications

Texas A&M University System; College Station (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Texas A&M University is seeking a Web Communications Manager for the College of Arts and Sciences in College Station. The role leads website management, information architecture, SEO, accessibility, and CMS user support for public websites and intranets, ensuring content accuracy and policy compliance.

Responsibilities include coordinating daily website administration, analyzing analytics, training CMS users, supervising staff, and partnering with stakeholders to plan projects.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 5 years of experience in website management, communications and/or marketing with 2 years of supervisory experience.
• Experience with web content management systems (WordPress, Cascade, SharePoint).
• Experience applying SEO best practices.
• Experience using image-editing tools such as Adobe Photoshop, and accessibility/QA tools.
• Knowledge of graphic design software such as Adobe Creative Suite.

Responsibilities

• Coordinate daily website administration, maintenance, and long-range planning for projects.
• Work with stakeholders to ensure content is accurate and relevant for target audiences.
• Evaluate analytics, SEO performance, and report findings to leadership.
• Conduct usability and accessibility evaluations to meet requirements.
• Train and supervise CMS users and web staff.
• Assist recruitment, onboarding, and supervision of web staff and student assistants.

Skills

WordPress

Cascade

SharePoint

HTML

CSS

SEO

Accessibility

Usability

Information Architecture

Project Management

Education

Bachelor's degree

Tools

WordPress

Cascade

SharePoint

Emma

EventBrite

Adobe Photoshop

Adobe Creative Suite

Job description

**Job Title**Manager, Web Communications**Agency**Texas A&M University**Department**College of Arts and Sciences**Proposed Minimum Salary**Commensurate**Job Location**College Station, Texas**Job Type**Staff**Job Description****Here's a Glimpse of the Job**The Web Communications Manager, under direction, will serve as the lead website manager and web support expert for the College of Arts & Sciences. The selected candidate will be responsible for managing and continuously improving the information architecture, web content, search engine optimization (SEO), website accessibility, and content management system user support for public websites and intranets.**Opportunities to Contribute*** Coordinate daily website administration, maintenance, and long-range planning for routine and special projects.* Work with stakeholders to ensure website content is accurate, current, organized, and relevant to target audiences.* Evaluate website analytics, SEO performance, and key metrics to identify opportunities for improvement and report findings to leadership.* Conduct usability, user-experience, and accessibility evaluations to ensure websites meet federal, state, and university requirements.* Collaborate with internal and external stakeholders to plan website projects, address challenges, and develop solutions.* Troubleshoot website and application issues and implement solutions to improve functionality and processes.* Train and support department content managers and CMS users on web content best practices, accessibility, and policy compliance.* Assist with the recruitment, hiring, onboarding, training, and supervision of web staff and student assistants.* Participate in professional development, university forums, and meetings to stay current on web communications trends and best practices.* Leverage working knowledge of graphic design, HTML, CSS, WordPress, and Cascade.* Create curated reports for leadership detailing the overall state of web functionality, accessibility, and policy compliance for all college websites.**Qualifications*** Bachelor's degree or any equivalent combination of education and experience.* Five (5) years of experience in website management, communications and/or marketing including two (2) years of supervisory experience.**A well-qualified candidate may also possess:*** More than five (5) years of experience in web content administration, maintenance, and support.* Customer service and support experience.* Understanding of best practices in website design, information architecture and user experience.* Demonstrated experience working with web content management systems (e.g., WordPress, Cascade, SharePoint).* Experience applying search engine optimization (SEO) best practices.* Experience using image-editing tools such as Adobe Photoshop, plus, digital accessibility and quality-assurance tools (e.g., SiteImprove).* Project management or coordination experience.* Knowledge of graphic design software, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc. or an equivalent design environment).* Knowledge of and/or willingness to learn Digital Asset Management system theory, administration, and maintenance.* Strong verbal and written communication skills.* Familiarity with and willingness to learn web services and applications such as EventBrite, Cascade CMS, Emma, and other similar services.* Demonstrated knowledge and ability in several of the following core web skills: developing and maintaining web content, web content management using CMS such as WordPress or Cascade, web accessibility, HTML, search engine optimization, writing for the web, image editing, usability, user experience, information architecture, project management, technical documentation, customer service, or user support.* Ability to multi-task and work cooperatively with others.* Must have excellent organizational skills.**Salary:** Commensurate **Schedule/Location:** Requires ability to work occasional after hours and weekends.**What You Need to Do**Select the Apply button to begin your application. Submitting a cover letter and resume is strongly recommended and will help us with the review process. You may upload these documents on the application under CV/Resume.**Why Texas A&M**Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.*, with Texas A&M contributing to employee health and basic life premiums.* of annual paid holidays.* Up to and at least each month.* Automatic enrollment in the* Health and Wellness:* Professional Development: All employees have access to free training, webinars, and limited financial support to attend conferences, workshops, and more.* for completing a degree while a Texas A&M employee.* a program at Texas A&M that has been built by employees, for employees.**Instructions to Applicants**: Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to prepopulate the online application.All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.Equal Opportunity/Veterans/Disability Employer.The Texas A&M University System is one of the largest systems of higher education in the nation, with a statewide network of twelve universities, eight state agencies, a comprehensive health science center, Texas A&M-Fort Worth and Texas A&M-RELLIS.The A&M System is committed to providing an educational and work environment that is conducive to the personal and professional development of each employee.Each member institution provides equal opportunity and access to all students, employees and prospective employees.