Graduate Program Coordinator I

Engagement Scholarship; College Station (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Texas A&M University Health Science Center in College Station seeks a Graduate Program Coordinator I to support online MPH programs by advising students, coordinating admissions, and tracking enrollment processes. With minimal supervision, you will engage students, clarify academic requirements, and help maximize graduate retention.

The role involves maintaining CRM data, coordinating outreach events, preparing program reports, and collaborating with the Department Of Public Health Studies.

Qualifications

• Bachelor's degree required.
• Two years of related experience preferred.
• Experience with CRM systems (EAB Navigate 360, Salesforce, Slate) preferred.
• Strong verbal and written communication abilities.

Responsibilities

• Advise prospective and current graduate students on admissions and program requirements.
• Track applicant documents, deadlines, and enrollment status for multiple programs.
• Support recruitment activities and information sessions, in person or online.
• Prepare program activity reports and assist in goal setting and planning.

Skills

Verbal and written communication

Multitasking

Team collaboration

Customer service

Education

Bachelor's degree

Bachelor's degree in public health

Master's in public health

Tools

EAB Navigate 360

Salesforce

Slate

Job description

**Job Title**Graduate Program Coordinator I**Agency**Texas A&M University Health Science Center**Department**Department Of Public Health Studies**Proposed Minimum Salary**Commensurate**Job Location**College Station, Texas**Job Type**Staff**Job Description**Our CommitmentTexas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.Who we areAs one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.What we wantThe Program Coordinator I, with minimal assistance, drives engagement and empowers students to achieve their academic and career goals. This position will play a vital role in maximizing graduate student retention by building relationships with students and clarifying procedures and academic requirements for the online Master of Public Health program.**Responsibilities:****Admissions Advising/Counseling*** Advise prospective and current students regarding admissions requirements, academic programs, and enrollment processes.* Develops a working knowledge of university information, organization, opportunities, and policies.* Learns how to and disseminates admissions information through special programs and assigned appointments.* Learns how to and assists in counseling and advising prospective students about admissions requirements, policies, status, and office programs via online appointments, telephone and email.* Tracks leads via CRM software or other means and reporting data* Assists in recruitment activities within the department, hosting virtual information sessions, or email campaigns* May assist with graduate fairs**Stakeholder Relationship Management*** Assists in tracking student information documents, admissions requirements, and deadlines for all applicant types (Freshman, Transfer, International, Graduate, Readmit, Post-Baccalaureate, and Non Degree Seeking).* Develops and maintains relationships with stakeholders.* Maintains a basic level of knowledge concerning admissions processing. Keeps current on relevant issues affecting admissions in the state and nation.* Recruit prospective students through individual counseling, phone calls, emails, virtual appointments, and outreach events.* Develops and implements email templates for drip campaigns* Maintains accurate data related to graduate students and programs.**Project Coordination and Reporting*** Consistently engages student population utilizing various outreach methods (e.g., in-person and online) to cultivate a professional relationship to keep students informed of critical and relevant personal, academic and professional deadlines, updates, information and events.* Assists in establishing short- and long-term goals and strategic planning.* Collaborate with others to create new and expanded programs.* Assists in establishing goals, objectives, policies and procedures.* Prepares reports on program activities.* Other Duties as Assigned**Qualifications:****Required Education*** Bachelor's degree or equivalent combination of education and experience.**Preferred Qualifications*** Two years of related experience in admissions, project coordination, customer service or related field* Bachelors or master's degree in public health* Working knowledge of CRM software such as EAB Navigate 360, Sales Force, and Slate.**Knowledge, Skills, and Abilities*** Ability to multitask and work cooperatively with others.* Knowledge of word processing, spreadsheet, and database applications.* Verbal and written communication skills.We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.*, with Texas A&M contributing to employee health and basic life premiums* of annual paid holidays* Up to and at least each month* Automatic enrollment in the* Health and Wellness:* Professional Development: All employees have access to free training, webinars, and limited financial support to attend conferences, workshops, and more* for completing a degree while a Texas A&M employee* a program at Texas A&M that has been built by employees, for employees**Instructions to Applicants:** Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.Equal Opportunity/Veterans/Disability Employer.Howdy and thank you for your interest in a career with Texas A&M University. As the flagship campus of The Texas A&M University System, we are located in College Station, Texas with a student population of more than 74,000 and nearly 14,000 faculty and staff.The Spirit of Aggieland is unmistakable. We are a unique American institution, fostering a culture of friendliness, compassion and respect for one another. Our unique history and rich traditions make Texas A&M special.From our benefits package and professional development opportunities to our retirement programs, Texas A&M is a great place to work. Your path to a great career starts here!Equal Opportunity/Veterans/Disability Employer.If you need assistance in applying for this job, please contact [phone].**Useful Links:**