Manager, University Support Services

Socket.dev; Ypsilanti (MI); On-site; USD 28,000 - 36,000; Part time

Job summary

Eastern Michigan University is seeking a part-time Manager of University Support Services to oversee Logistics Services, including shipping/receiving, mail, and inventory, on Main Campus. Reporting to Purchasing, the role emphasizes process improvement and staff supervision.

The successful candidate will manage reporting, vehicle maintenance, move requests, and customer inquiries, delivering efficient, compliant operations and high levels of service to the campus community.

Qualifications

• Bachelor's degree in Business or equivalent experience.
• 3 years of logistics experience with shipping, receiving, mail services, surplus inventory, warehousing, and ERP systems; at least 2 years supervisory experience.

Responsibilities

• Administer and supervise University's Logistics Services.
• Manage central receiving activities within Purchasing Department software system(s).
• Develop best-in-class processes for Mail Services, Inventory, and Shipping/Receiving activities.
• Responsible for daily and monthly reporting for mail service, central receiving, and surplus inventory levels.
• Maintain and support central store vehicles in collaboration with Fleet Management.
• Schedule and oversee move requests from university departments, in collaboration with the Physical Plant as necessary.
• Respond to inquiries from University staff regarding policies and procedures of all areas of responsibility.
• Provide excellent customer service to the University community for all areas of responsibility.
• Interview, train, and evaluate directly supervised staff, including student staff.
• Other activities as assigned by Director, Purchasing and Procurement.

Skills

Logistics experience

Supervisory experience

Customer service

Education

Bachelor's degree in Business or equivalent experience

Tools

ERP systems

Job description

Title: Manager, University Support Services

Employee Classification: PT

Pay Grade: PT 07

Division: Business and Finance

Subdivision: Purchasing

Department: Business and Finance

Campus Location: Main Campus

General Summary

Administer and supervise EMU's Logistics Services that include: Shipping/Receiving and Mail Services, Move Requests, and Inventory Operations.

Principal Duties and Responsibilities

• Administer and supervise University's Logistic Services.
• Administer and manage central receiving activities within Purchasing Department software system(s).
• Develop best-in-class processes for Mail Services, Inventory, and Shipping/Receiving activities.
• Responsible for daily and monthly reporting for mail service, central receiving, and surplus inventory levels.
• Maintain and support central store vehicles in collaboration with Fleet Management.
• Schedule and oversee move requests from university departments, in collaboration with the Physical Plant as necessary.
• Respond to inquiries from University staff regarding policies and procedures of all areas of responsibility.
• Provide excellent customer service to the University community for all areas of
  responsibility.
• Interview, train, and evaluate directly supervised staff, including student staff.
• Other activities as assigned by Director, Purchasing and Procurement.

Minimum Qualifications

The completion of a Bachelor's degree in Business or equivalent experience is required in order to manage and perform these supervisory and operational duties.
Three years (3) of directly-related logistics experience providing a working knowledge of shipping, receiving, mail services, surplus property inventory, other warehousing functions, and ERP systems, including at least two (2) years of supervisory experience, are required.

Preferred Qualifications

N/A

Special Instructions

N/A

Appointment Percentage

100%