Manager, Truckload Services

AFSmart; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

AFSmart is seeking a Manager, Truckload Services in Atlanta to lead truckload brokerage operations and a carrier sales team. The role focuses on building carrier relationships, achieving revenue goals, and upholding ethics and excellence.

You will oversee on-time shipments, KPI tracking, and process improvements while coordinating with carriers and internal teams to maximize profitability.

Qualifications

• Associates Degree or equivalent preferred, but not required.
• Minimum 5-year experience in 3PL or Brokerage Environment required.

Responsibilities

• Develops carrier relationships to enhance performance and capacity retention for AFS clients.
• Establishes performance metrics for the Truckload Department.
• Manage and maintain safe carrier onboarding.
• Monitor KPI’s for truckload brokerage.
• Manage daily track and trace compliance.
• Define and implement process improvements to optimize performance.
• Establish working relationships with core carriers.
• Maximize margin using historical data and market indices.
• Negotiate carrier charges to optimize service and profit objectives.
• Resolve discrepancies between carrier invoices and contracts.

Skills

Strong analytical capability

Negotiation skills

Organizational skills

Excellent communicator

Oral and written communication

Team player

Education

Associates Degree or equivalent

Tools

MS Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Manager, Truckload Services

Full Time Salary 2 Atlanta, GA, US

4 days ago Requisition ID: 1887

Purpose / Job Function

The Manager of Truckload Services is responsible for managing the operations of truckload brokerage as well as a team of carrier sales representatives. This role will manage carrier activities and build upon our name recognition. This position will also negotiate and arrange transport of goods with shipping or freight companies, in order to achieve revenue objectives. In addition, this role is responsible for upholding our core values of ethics, engagement, and excellence.

Essential Functions

• Develops, fosters, and negotiates carrier relationships that enhance carrier performance and capacity retention for AFS clients.
• Establishes performance metrics for the Truckload Department and its team members to support the Corporate Goals and Objectives.
• Manage and maintain safe carrier onboarding.
• Monitor daily KPI’s for truckload brokerage.
• Manage daily track and trace compliance.
• Defines and implements process improvements to optimize departmental and organizational performance.
• Establish a working relationship with core carriers.
• Develop and foster carrier relationships to enhance performance in both brokerage and logistic shipments.
• Maximize margin by utilizing historical data and market indices.
• Document, update and distribute carrier contracts as shipments are awarded.
• Confirm shipments brokered for AFS’ clients are delivered in a timely and damage free manner.
• Work as a team to maximize operational effectiveness with departmental depth.
• Negotiate carrier charges to optimize the service to the client and achieve profit objectives for AFS.
• Resolve discrepancy between carrier invoices and carrier contracts to support Accounts Payable activities.

Qualifications and Requirements

• Strong analytical capability
• Demonstrated negotiation skills
• Demonstrated organizational skills
• Excellent communicator who can make win:win outcomes
• Computer literate with MS Office Software
• Ability to effectively communicate orally and in writing
• Demonstrated ability to work as a team

Education / Experience

• Associates Degree or equivalent preferred, but not required
• Minimum 5-year experience in 3PL or Brokerage Environment required

Working Conditions: This position will be sitting in front of a computer for long hours at a time and may cause eye irritation or even muscle strain.

This position does not require any strenuous or physical activity.

Customary Work Hours: 8:00 A.M. to 5:00 P.M., Monday through Friday. Position may require extended hours including evenings and weekends for special events.

AFS is an equal opportunity employer and prohibits discrimination and harassment of any kind: AFS is committed to the principle of equal employment opportunity for all teammates and to provide teammates with a work environment free of discrimination and harassment.