Sales Manager - Freight Brokerage

Ultipro; Plano (TX); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Telemedical access

Early wage access via Rain app

Health, dental, vision insurance after

Parental leave

Job summary

GEODIS Capacity Solutions in Plano, TX seeks a Transportation Brokerage Sales Manager to lead the inside sales team, connect shippers with carriers, and drive revenue. You will mentor staff, hire talent, and develop strategic plans to expand the customer base.

You will coordinate with operations, manage billing, and maintain key customer relationships while meeting weekly and monthly quotas in a fast-paced 3PL environment.

Qualifications

• Bachelor’s degree preferred.
• Minimum 5 years in brokerage operations.
• Minimum 3 years of successful management experience.
• Experience with Transportation Management Systems and market-rate tools.
• Proficiency with Microsoft Outlook, Word, Access and Excel.
• Strong written and oral communication for diverse customers.
• Excellent planning and organizational skills.

Responsibilities

• Manage daily operations of the brokerage team and mentor staff.
• Interview and hire team members.
• Develop tactical plans to meet growth objectives and talent development.
• Drive onboarding of new customers and retention of existing ones.
• Maintain optimal staffing and organization to maximize performance.
• Serve as primary liaison between sales and operations.
• Coordinate customer needs, billing, and collections.
• Build relationships with key decision makers in customer organizations.
• Track weekly/monthly activity metrics and quotas.

Skills

Team leadership

Brokerage operations

Relationship building

Negotiation

Data analysis

MS Office

Education

Bachelor's degree

Tools

TMS software

MS Excel

Outlook/Office

Job description

A Transportation Brokerage Sales Manager oversees the sales operations of a GEODIS Capacity Solutions (freight brokerage) inside sales team, focusing on connecting shippers with carriers to move freight efficiently. They are responsible for developing and managing client relationships, leading sales teams, setting targets, and driving revenue growth. This role involves negotiating rates, ensuring high service quality, analyzing market trends, and implementing strategies to expand the customer base and achieve business goals.

Your role on the team:

Provide daily management and mentoring of the brokerage operations department.

Gain opportunities for brokerage team members to work on meaningful projects and to increase brokerage team knowledge and development of the transportation industry.

Interview and hire team members.

Develop tactical and strategic plans to build talent pipeline through team member development and to meet growth objectives.

Drive consistent performance with a focus on on-boarding new customers and retaining existing customers.

Ensure the team is optimally staffed and organized to maximize performance and achieve results.

Manage account relationships as the primary point-of-contact for day to day needs, including communication between sales and operations.

Manage the coordination of customers’ needs, billing, collections, and other activities.

Establish and maintain relationships with key decision makers within customers’ organizations.

Track and maintain operational activity metrics and ensure that weekly/monthly quotas are met.

Understand the evolving and competitive landscape of the 3PL/Brokerage business and align resources to develop creative and strategic solutions.

Understand and support the goals, policies, and procedures of Velocity Transport. Other duties related to the above that may be assigned as needed

What you need:

• Bachelor’s degree from a 4 year university or college preferred
• Minimum 5 years of related experience with a heavy concentration on brokerage operations.
• Minimum 3 years of successful management experience
• Experience with Transportation Management Systems, market rate tools/software, analysis with large data sets.
• PC literate with experience with Microsoft Outlook, Word, Access and Excel
• Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers.
• Excellent planning and organizational skills
• Ability to work in fast paced environment
• Knowledge of domestic transportation and documentation for all utilized modes of transport
• Knowledge of regulatory compliance associated with US truck freight brokerage

What you gain from joining our team:

• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
• Access wages early with the Rain financial wellness app
• Health, dental, and vision insurance after 30 days of employment
• Paid maternity and parental leave
• Access to career development, employee resource groups, and mentorship programs
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Opportunities to volunteer and give back to your community.
• + more!

Join our Team!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.