Manager, Telesales Loyalty & Revenue Growth

att; Tustin (CA); On-site; USD 62,000 - 93,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Paid Time Off and Holidays

Tuition reimbursement program

Paid Parental Leave

Disability Benefits

Job summary

AT&T in Tustin, California is seeking a Manager-Sales to lead a consumer telesales team in a strictly on-site role. You will direct daily call center activities, motivate agents, and drive revenue growth while ensuring exceptional customer service.

The position requires a Bachelor’s degree and 5+ years of related sales experience, with responsibility for hiring decisions and vendor management. Our Managers-Sales earn between $61,700 and $92,500 USD annually plus target incentives.

Qualifications

• Bachelor’s degree required or desired; 5+ years of sales experience.
• Experience leading telesales / call center teams.
• Strong analytical and strategic planning skills.

Responsibilities

• Lead a consumer telesales team to meet CX objectives.
• Analyze data to drive revenue and continuous improvement.
• Direct daily call center operations and vendor activities to hit revenue and reduce costs.
• Implement policies and innovative initiatives for training and workforce planning.
• Collaborate with business areas to align strategy and manage vendor relationships.

Skills

Leadership

Data analysis

Operational management

Strategic policy

Collaboration

Education

Bachelor’s degree

Job description

AT&T in Tustin, California is seeking a Manager-Sales to lead a consumer telesales team in a strictly on-site role. You will direct daily call center activities, motivate agents, and drive revenue growth while ensuring exceptional customer service.

The position requires a Bachelor’s degree and 5+ years of related sales experience, with responsibility for hiring decisions and vendor management. Our Managers-Sales earn between $61,700 and $92,500 USD annually plus target incentives.