Sales Leader — Field & Inside Growth in Tech

Cricket Wireless LLC.; Richardson (TX); On-site; USD 62,000 - 93,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Disability Benefits

Job summary

AT&T in Richardson, TX is seeking a Manager-Sales to lead a consumer telesales team and drive revenue growth through effective sales and upselling while delivering superior customer service.

The role combines field-based customer engagement with collaboration from an assigned office location, focusing on achieving quotas, optimizing call-center operations, and building strong vendor relationships domestically and internationally.

Qualifications

• Bachelor’s degree (BS/BA) desired and 5+ years of sales experience.
• Experience leading a telesales or call-center team.
• Ability to analyze data and drive revenue strategies.
• Strong collaboration across internal and vendor relationships.

Responsibilities

• Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.
• Analyze data to develop and implement strategies that drive revenue generation and continuous improvement.
• Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses.
• Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning.
• Collaborate with various business areas to drive strategic alignment, manage change, and maintain vendor relationships.

Skills

Leadership

Sales

Data analysis

Strategy development

Operational management

Vendor relationships

Education

Bachelor’s degree (BS/BA)

Job description

AT&T in Richardson, TX is seeking a Manager-Sales to lead a consumer telesales team and drive revenue growth through effective sales and upselling while delivering superior customer service.

The role combines field-based customer engagement with collaboration from an assigned office location, focusing on achieving quotas, optimizing call-center operations, and building strong vendor relationships domestically and internationally.