Manager, Talent Acquisition Technology & Operations (Remote) (DO NOT APPLY)

jci; Milwaukee (WI); Remote; USD 140,000 - 190,000; Full time

Job summary

Johnson Controls International plc. is seeking a Manager, Talent Acquisition Technology & Operations to lead the strategy, deployment, and optimization of enterprise TA platforms globally, ensuring a compliant, efficient candidate and recruiter experience.

The role requires hands-on experience with enterprise ATS (Workday Recruit or equivalent), integration of TA tech (CRM, recruitment marketing, assessments, AI/chat tools), and driving adoption across regions, languages, and stakeholders.

Qualifications

• 3+ years leading programs in a global HR/TA environment.
• Experience supporting organizations with 50,000+ employees across geographies.
• Hands-on experience integrating ATS with TA tech (CRM, recruitment marketing, assessments, AI/chat).
• Proven ability to drive recruiter adoption and productivity.
• Strong executive communication and stakeholder influence.

Responsibilities

• Own global program plans, timelines, risks, and executive reporting for TA tech initiatives.
• Drive system integrations across the TA ecosystem (CRM, content tools, AI, marketing).
• Design and execute global change management to drive adoption.
• Develop scalable training and system documentation.
• Partner with regional TA leaders to balance standardization with local needs.
• Manage vendor relationships, performance metrics, and roadmaps.
• Standardize TA processes, workflows, and job architecture.
• Implement tools for candidate engagement and personalized communications.

Skills

Program management

HR technology

Talent acquisition operations

ATS integration

CRM integration

Recruitment marketing

Assessment tools

AI / chat solutions

Executive communication

Vendor management

Job description

The Manager, Talent Acquisition Technology & Operations leads the strategy, deployment, and optimization of enterprise talent acquisition platforms and programs across a global footprint. This role owns large-scale TA transformations—bringing together systems, vendors, processes, employer branding, and change management to create an efficient, compliant, and best‑in‑class candidate and recruiter experience.

The ideal candidate has deep experience implementing enterprise ATS solutions (Workday Recruit or equivalent), integrating best‑of‑breed TA technologies, standardizing global processes, and driving adoption across diverse regions, languages, and stakeholder groups.

Key Responsibilities

• Own global program plans, timelines, risk management, dependencies, and executive reporting for large‑scale TA technology initiatives.
• Drive seamless system integrations across the TA ecosystem, including CRM, assessment platforms, job content optimization tools, conversational AI, and recruitment marketing solutions.
• Design and execute global change management strategies to ensure strong adoption among recruiters, hiring managers, and TA leadership.
• Develop scalable training programs, system documentation, and self‑service resources to support ongoing enablement.
• Partner with regional TA leaders to balance global standardization with local needs and compliance requirements.
• Manage ongoing vendor relationships, performance metrics, and roadmap alignment to ensure continuous value delivery.
• Standardize global TA processes, workflows, and job architecture to drive consistency, efficiency, and compliance.
• Implement tools and features that support candidate engagement, talent communities, events, and personalized communications.

Requirements

• 3+ years of experience in program management, HR technology, or talent acquisition operations in a global enterprise environment.
• Experience supporting organizations with 50,000+ employees across multiple geographies.
• Hands‑on experience integrating ATS with TA technologies such as CRM platforms, recruitment marketing solutions, assessment tools, or AI/chat solutions.
• Proven ability to drive high recruiter adoption rates, including improved recruiter productivity and candidate engagement metrics.
• Strong executive communication, stakeholder influence, and vendor management skills.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.