Manager, Support Services

Young World Physical Education; Houston (TX); On-site; USD 61,349 - 74,982; Full time

Job summary

Cypress-Fairbanks Independent School District invites applications for a Manager, Support Services at WINDFERN ANNEX in Houston, Texas. The role leads daily operations across Support Services, ensures safety and efficiency, and collaborates with internal stakeholders.

The position requires a high school diploma or GED, and a BA or higher is preferred; 3+ years of management experience in operations is desired. Salary starts at $68,166 with 244-day calendar.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree or higher preferred.
• At least three years of management experience in an operations-focused environment.
• Strong leadership, training, and supervision skills.

Responsibilities

• Oversee daily operations across all Support Services departments.
• Act as primary liaison with customers to ensure high-quality delivery.
• Communicate project timelines, cost-saving strategies, and operational recommendations.
• Maintain knowledge of equipment and technology to support staff.
• Lead training and development to ensure staff competency.
• Assist recruitment and hiring in collaboration with leadership.
• Manage core HR functions including attendance and performance reviews.
• Monitor timekeeping and attendance as acting authority when needed.
• Support enterprise-wide equipment and service needs on-site.

Skills

Leadership

Training & development

Supervision

Communication

Customer service

Education

Bachelor’s degree or higher

High school diploma or GED

Tools

Microsoft Office Suite

Google Workspace

Job description

Manager, Support Services at Cypress-Fairbanks Independent School District WINDFERN ANNEX, Houston, Texas.

Job Description

QUALIFICATIONS:

• High school diploma or GED required.
• Bachelor’s degree or higher from an accredited college or university preferred.
• At least three (3) years of successful management experience in an operations-focused environment, ideally within warehousing, production or a similar setting.
• Demonstrated leadership skills with the ability to effectively train, supervise, and motivate teams to achieve operational goals.
• Excellent verbal and written communication skills, along with strong organizational and customer service capabilities.
• Proficient in using computers and productivity software, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and/or Google Workspace (Docs, Sheets, and Slides).
• Physically capable of working in all environmental conditions.

TERMS OF EMPLOYMENT:

244 Days

SALARY/PAYGRADE:

$68,166 – BA 4

Salary Range (based on experience) as set by the Board of Trustees for the school year.

ESSENTIAL FUNCTIONS:

• Oversee the daily operations to all Support Services departments, ensuring efficiency, safety, and productivity across all departments.
• Serve as the primary liaison with customers, offering strategic guidance and support to ensure high-quality, cost-effective delivery of products and services for the Support Services departments.
• Provide timely and effective communication with internal stakeholders regarding project timelines, cost-saving strategies, and operational recommendations.
• Maintain hands‑on knowledge of equipment and technology to support team members and streamline operations.
• Lead training and development initiatives to ensure staff competency in safe and efficient operational practices.
• Assess operational needs and recommend the procurement of equipment, technology, and materials necessary to meet departments objectives.
• Implement and oversee a preventive maintenance program to ensure equipment reliability and minimize downtime.
• Assist in recruitment efforts, including candidate interviews and hiring recommendations, in collaboration with the Assistant Director.
• Manage core human resources functions with the department, including oversight of attendance, punctuality, adherence to policy, and annual performance-related matters.
• Monitor and approve timekeeping and attendance records for assigned personnel; serve as acting authority in the absence of the Assistant Director of Support Services.
• Support enterprise-wide equipment and service needs, including issue resolution, performance analysis, and on‑site assistance as necessary.
• Serve in a leadership capacity during the absence of department management, including facilitating meetings, decision‑making, and issue resolution.
• Execute additional responsibilities and special projects as assigned by senior leadership.
• Maintain consistent responsibilities and attendance to support the operational integrity of the Support Services department.

WORKING CONDITIONS:

Work with frequent interruptions and maintain emotional control under stress. Work outside and inside; work around machinery with moving parts; work around moving objects or vehicles environments. Repetitive hand motions; prolonged use of computer.