Manager, Student Services

NYU; New York (NY); On-site; USD 75,000 - 95,000; Full time

Job summary

NYU seeks an experienced adviser to manage undergraduate advising and complex academic processes across registration, enrollment, and admissions. You will oversee student-focused initiatives and ensure policy compliance within the department.

The role requires 5+ years in advising or related student services, with demonstrated program administration experience and the ability to work with diverse populations. NYC location, full-time, on-site position.

Qualifications

• Must have Bachelor's Degree.
• 5+ years in advising, student services, supervision, or equivalent combination of education and experience.
• Experience with program administration or operations preferred.

Responsibilities

• Manage academic processes including registration, advisement, enrollment, and admissions.
• Provide input on departmental issues affecting academic and student services.
• Interpret and apply school and University policies; ensure compliance.

Skills

Interpersonal skills

Organizational skills

Attention to detail

SIS knowledge

Education

Bachelor's degree

Tools

SIS

Job description

Manage complex academic processes including registration, advisement, annual recruitment, enrollment, and admissions, study abroad programs, student focused initiatives etc. Provide input of substantive departmental issues affecting academic and student services. Interpret and apply school and University policies and procedures. Conduct undergraduate academic advising. Oversee the registration process. Interpret and implement University policies and ensure departmental compliance.

Required Education

Bachelor's Degree

Required Experience

5+ years in advising, student services, supervision, or equivalent combination of education and experience. Must include experience with program administration or operations.

Preferred Experience

5+ years relevant experience in an academic or creative professional environment.

Required Skills, Knowledge and Abilities

Excellent written, interpersonal, and organizational skills and fine attention to detail. Ability to interact with individuals from diverse backgrounds, advise and problem solve. Knowledge of word processing, spreadsheets and database applications including SIS.

Preferred Skills, Knowledge and Abilities

Proficiency with Adobe Suite. Knowledge of UDW+, Albert, Courseleaf Section Scheduler (CLSS), and NYUConnect

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $75,000.00 to USD $95,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.