Manager - Special Assignment

Federal Express Corporation; Town of Cheektowaga (NY); On-site; USD 64,000 - 99,000; Full time

Job summary

Federal Express Corporation seeks a Manager for Special Assignment - P&D to oversee the entire sort operations at the FedEx station or hub in New York. You will champion the Safety Above All Culture and lead a team to achieve safety, quality, and productivity goals.

You will hire, coach, and evaluate staff, plan daily operations, monitor loads, and ensure compliance with policies and regulations. Strong leadership and communication are essential for success in this role.

Qualifications

• Three years of management or operational leadership experience required, or Bachelor's degree in Business, Logistics or a related area plus two years of management/operational leadership experience.

Responsibilities

• Champion FedEx's Safety Above All Culture and support related initiatives.
• Hire, coach, develop, recognize and reward staff; conduct performance evaluations.
• Plan, organize, staff, direct and control day-to-day sort operations.
• Ensure safety, quality and service standards; meet cost and productivity goals.
• Oversee daily load inspections for quality for customers/vendors.
• Set strategic goals for the sort and plan based on volume and headcount.
• Direct and guide the sort management team on updates and daily goals.
• Support safety programs and related documentation.
• Administer company employee relations strategies and confidentiality.
• Ensure compliance with company policies and federal/state regulations.
• Understand and administer vendor and contracted service provider agreements.
• Perform other duties as assigned.

Skills

Leadership

Team motivation

People management

Strategic planning

Customer service

Communication

Data interpretation

Tech literacy

Education

High School Diploma or GED

Bachelor's degree in Business/Logistics or related field

Tools

Microsoft Office

Web-based applications

Job description

Manages and oversees the entire sort operations within a FedEx FedEx (FedEx) station or hub. Supports the FedEx FedEx (FedEx) Safety Above All Culture, ensuring compliance to FedEx policies and procedures and governmental regulations.

Essential Functions

• Serves as a Champion for FedEx's Safety Above All Culture and supports all related initiatives.
• Management responsibilities include, but are not limited to: hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.
• Plans, organizes, staffs, directs and controls the day-to-day operations of the assigned sort.
• Ensures the sort is running in accordance with established safety, quality and service standards. Ensures that cost and productivity goals are met.
• Oversees or ensures daily visual inspections of loads to ensure proper quality for customers and/or vendors.
• Determines the sort’s strategic goals and ensures quality, service, cost and productivity goals are achieved. Plans sort strategy based on projected volume, head count, and other special circumstances and factors.
• Directs and guides the sort management team to ensure common understanding of operational updates and daily goals for the work area.
• Fosters a safety-conscious culture by supporting safety initiatives and ensuring appropriate related documentation is completed as necessary.
• Participates in the development of and responsible for administering company safety strategies and programs.
• Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters.
• Ensures compliance with Company policy and federal, state and local regulations.
• Understands and administers all contractual agreements effectively, including vendor and Contracted Service Provider agreements, as necessary.
• Performs other duties as assigned.

Minimum Education

High School Diploma or GED required.

Minimum Experience

Three (3) years management experience or operational leadership experience required or Bachelor's degree in Business, Logistics or a related area plus two years of management/operational leadership experience.

Knowledge, Skills, And Abilities

• Ability to inspire a shared vision and empower and motivate a team.
• Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups.
• Proven ability to apply sound business judgment to establish and accomplish goals.
• Customer service skills necessary to effectively and professionally respond to requests and issues.
• Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice.
• Ability to read, interpret and draw conclusions from numerical data and written information.
• Software skills, including use of Microsoft Office software and web-based applications.
• Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications.

Pay: $63,960 to $98,729 Annually

Additional Details: Manager - Special Assignment - P&D

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In CT, IL, MD, MN, and NJ any compensable Security and Walk Time will be paid to non-exempt/hourly employees at the state minimum wage.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)