Sort Manager - Hub

FedEx; Pooler (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

FedEx in Pooler, GA seeks an experienced Sort Operations Manager to oversee the full daily operations of a busy FedEx facility. You will champion the Safety Above All culture, manage hiring, coaching, and performance, and align the team with safety, quality and productivity goals.

The role requires a High School Diploma or GED (Bachelor's preferred) and at least two years of management experience. You will coordinate with security, compliance, and vendor partners to ensure smooth, compliant

Qualifications

• Two years previous management experience required.
• Ability to lead a team and inspire a shared vision.
• Strong organizational and safety compliance skills.
• Excellent verbal and written communication.
• Ability to interpret numerical data and reports.
• Proficiency with MS Office and web-based applications.
• Knowledge of FedEx policies and applicable regulations.

Responsibilities

• Oversee day-to-day sort operations.
• Hire, coach, and evaluate staff.
• Ensure safety, quality, and service standards.
• Plan strategy based on volume and headcount.
• Direct the sort management team and communicate goals.
• Maintain compliance with policies and regulations.
• Address employee concerns and performance issues.

Skills

Safety leadership

Team leadership

Operational planning

Performance management

Communication

Data interpretation

MS Office

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Manages and oversees the entire sort operations within a FedEx facility. Supports the FedEx Safety Above All Culture, ensuring compliance to FedEx policies and procedures and governmental regulations.

Essential Functions

• Serves as a Champion for FedEx’s Safety Above All Culture and supports all related initiatives.
• Management responsibilities include, but are not limited to: hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.
• Plans, organizes, staffs, directs and controls the day-to-day operations of the assigned sort.
• Ensures the sort is running in accordance with established safety, quality and service standards. Ensures that cost and productivity goals are met.
• Oversees or ensures daily visual inspections of loads to ensure proper quality for customers and/or vendors.
• Determines the sort’s strategic goals and ensures quality, service, cost and productivity goals are achieved. Plans sort strategy based on projected volume, head count, and other special circumstances and factors.
• Directs and guides the sort management team to ensure common understanding of operational updates and daily goals for the work area.
• Fosters a safety-conscious culture by supporting safety initiatives and ensuring appropriate related documentation is completed as necessary.
• Participates in the development of and responsible for administering company safety strategies and programs.
• Participates in the development and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters.
• Ensures compliance with Company policy and federal, state and local regulations.
• Understands and administers all contractual agreements effectively, including vendor and Contracted Service Provider agreements, as necessary.
• Performs other duties as assigned.

Minimum Education

• High School Diploma or GED required; Bachelor’s degree preferred.

Minimum Experience

• Two (2) years previous management experience, operational leadership, military leadership, or project/team leadership experience required.

Knowledge, Skills, and Abilities

• Ability to inspire a shared vision and empower and motivate a team.
• Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups.
• Proven ability to apply sound business judgment to establish and accomplish goals.
• Customer service skills necessary to effectively and professionally respond to requests and issues.
• Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice.
• Ability to read, interpret and draw conclusions from numerical data and written information.
• Software skills, including use of Microsoft Office software and web-based applications.
• Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)