Area Manager - Station

FedEx; Leesburg (VA); On-site; USD 65,000 - 101,000; Full time

Job summary

FedEx in Leesburg, VA, is seeking an Operations Supervisor to oversee day-to-day and long-term facility operations, lead a team of Operations Managers and Package Handlers, and uphold the Safety Above All culture. This role focuses on safety, cost control, staff development, and achieving quality metrics through strategic planning, staff assignments, and continuous improvement.

Required background includes 18 months as an Ops Supervisor or two years of management experience, strong leadership,

Qualifications

• Inspire a shared vision, empower and motivate a team.
• Build professional rapport and lead diverse teams.
• Apply sound business judgment to set and achieve goals.
• Deliver professional customer service and resolve requests.
• Clear verbal and written communication to diverse audiences and instruct staff.
• Read, interpret, and draw conclusions from data.
• Proficiency with Microsoft Office and web apps.
• Maintain knowledge of tech-based projects and devices.

Responsibilities

• Champion Safety Above All culture.
• Manage staffing: hiring, coaching, training, and performance.
• Plan and run daily facility operations.
• Allocate staff to ensure safe sortation and control costs.
• Set strategic goals based on volume and headcount.
• Oversee load quality inspections.
• Direct Operations Managers and align daily goals.
• Ensure policy compliance and regulatory adherence.
• Develop and administer safety programs.
• Foster safety culture.
• Perform other duties as assigned.

Skills

Vision & people leadership

Team motivation

Business judgment

Customer service

Verbal & written comm

Numerical data interpretation

MS Office

Tech literacy

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Oversees the day-to-day and long-term operations and staff within a defined area(s) of a FedEx FedEx (FedEx) facility.Supports the FedEx Safety Above All Culture.Responsible for ensuring safe and efficient package sortation through the management of Operations Managers overseeing Package Handlers and achieving successful customer-facing results by maintaining productive relationships with employees.

Essential Functions

• Serves as a champion for FedEx’s Safety Above All Culture and supports all related initiatives.
• Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.
• Plans, organizes, staffs, directs and controls the day-to-day operations of the facility.
• Responsible for managing and assigning employees (primarily Operations Managers) to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers.
• Determines the work area’s strategic goals and ensures quality, service, cost and productivity goals are achieved. Plans the work area strategy based on projected volume, head count, and other special circumstances and factors.
• Oversees daily visual inspections of loads to ensure proper quality for customers and/or vendors.
• Directs and guides Operations Managers to ensure common understanding of operational updates and daily goals for the work area.
• Ensures compliance with all FedEx policies/procedures and applicable governmental regulations.
• Participates in the development of and responsible for administering company safety strategies and programs.
• Fosters a safety-conscious culture by serving as an advocate for safety compliance and safety initiatives.
• Performs other duties as assigned.

Minimum Education

• High school diploma or GED required.

Minimum Experience

• Eighteen (18) months experience as an Ops Supervisor at FedEx required; OR
• Two (2) years required previous management experience, operational leadership, military leadership, or project/team leader experience; OR
• A combination of one (1) year as an Ops Supervisor at FedEx and (1) year previous management, operational leadership, project or team leader or military experience.

Knowledge, Skills, and Abilities

• Ability to inspire a shared vision and empower and motivate a team.
• Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups.
• Proven ability to apply sound business judgment to establish and accomplish goals.
• Customer service skills necessary to effectively and professionally respond to requests and issues.
• Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice.
• Ability to read, interpret and draw conclusions from numerical data and written information.
• Software skills, including use of Microsoft Office software and web-based applications.
• Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications.

Pay Transparency

$65,218 - $101,284/yr

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)