Manager, Site Reliability Engineering – Paylo Platform

pditechnologies; United States; Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Hybrid work arrangements

Job summary

pditechnologies is seeking a seasoned Reliability Engineering leader to guide a portfolio of high-traffic platforms (payment, loyalty, fuel-pricing, offers). This executive role combines people leadership with deep technical involvement in reliability strategy, architecture, and production issue resolution across AWS and Azure.

You will mentor SRE managers, set priorities, and partner with engineering, product, security, and compliance teams to drive reliability investments, observability, IaC,

Qualifications

• 8+ years in SRE/DevOps/infrastructure roles.
• 4+ years leading managers or team leads.
• Experience with AWS/Azure, Kubernetes, Terraform, Jenkins, and Datadog.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Lead and develop three SRE managers or leads overseeing ~20 engineers.
• Set reliability priorities, practices, and a roadmap aligned with product needs.
• Partner with engineering, product, business, security, and compliance on reliability risk and investments.
• Review architecture, troubleshoot production issues, and contribute to infrastructure code and pipelines.
• Establish standards for cloud platforms, Kubernetes, GitOps, IaC, CI/CD, and observability.
• Own incident response, on-call, escalation, postmortems, and capacity planning.

Skills

SRE leadership

Cloud architecture

Incident management

Observability tooling

Communication

Roadmap planning

Tools

AWS

Azure

Kubernetes

Helm

Argo CD

Terraform

Jenkins

Datadog

Job description

Role overview

Lead the reliability engineering organization responsible for a portfolio of high-traffic payment, loyalty, fuel-pricing, and offer platforms. This is a people leadership role with substantial technical involvement: setting reliability strategy, developing managers, and engaging directly in architecture, production issues, and infrastructure work across cloud environments.

Responsibilities

• Manage and develop three SRE managers or leads overseeing an organization of about 20 engineers; hire, coach, and build career paths.
• Set reliability priorities, operating practices, and a roadmap aligned with product and business needs.
• Partner with engineering, product, business, security, and compliance stakeholders on reliability risks and investments.
• Review architecture, troubleshoot complex production problems, and contribute to infrastructure code, Kubernetes configuration, and delivery pipelines.
• Establish standards for AWS and Azure, Kubernetes, GitOps delivery, infrastructure as code, CI/CD, and observability.
• Own incident response, on-call, escalation, postmortem, disaster recovery, and capacity planning practices.
• Track reliability, cost, capacity, and operational measures, and report progress to senior leaders.

Requirements

• At least eight years in SRE, DevOps, infrastructure, or platform engineering, including four or more years in people leadership.
• Direct experience managing managers or team leads and leading teams at roughly 20-person scale.
• Hands-on expertise with AWS and Azure, Kubernetes and Helm, Argo CD or Argo Workflows, Terraform or OpenTofu, Jenkins, and Datadog or a comparable observability platform.
• Track record running incident, on-call, and postmortem programs for high-traffic customer-facing services.
• Strong communication and stakeholder management skills, with the ability to lead visibly and build trust across teams.
• Must be authorized to work in the United States without current or future employer visa sponsorship.

Nice to have

• Experience with payments, retail, loyalty, PCI DSS, messaging systems, paging tools, or multi-region resilience.
• Relevant cloud, Kubernetes, or infrastructure-as-code certifications.
• Experience standardizing reliability practices across multiple product teams or connecting reliability investments to business outcomes.

Benefits and work setup

• Benefits, time off, quarterly perks, and professional development are described; hybrid arrangements may be available where appropriate.