Senior Director, Site Reliability Engineering

pingidentity; United States; Remote; USD 175,000 - 250,000; Full time

Benefits offered by this job

Paid time off

Healthcare options

Retirement programs

Education reimbursement

Commuter support

Job summary

Ping Identity is seeking a global Site Reliability Engineering leader to drive availability, security, and scalability of a multi-tenant cloud platform. You will set strategy, guide modernization, and collaborate with product, security, and customer-facing teams to turn commitments into dependable services.

You will lead multiple SRE groups, set priorities across regions, and oversee platform improvements, including container orchestration and observability.

Qualifications

• 12+ years in SRE, DevOps, cloud operations, platform engineering, or related field.
• Experience leading teams through managers or senior technical leaders.
• Strong technical and operational judgment across a large, multi-region cloud platform.
• Ability to coordinate with product, engineering, security, compliance, support, and customer success teams.
• Experience improving production reliability, software delivery, and operational processes.

Responsibilities

• Lead multiple SRE teams through managers and senior technical leaders, developing talent and maintaining operational readiness.
• Set priorities, ownership, escalation paths, and coordination practices across regions.
• Guide platform improvements, including container orchestration, regional deployment, data platforms, technical debt, and operational risk.
• Improve software delivery through CI/CD controls, automation, self-service, and infrastructure-as-code.
• Establish and improve service objectives, observability, capacity and performance management, disaster recovery, incident response, and post-incident reviews.
• Track reliability, customer impact, change outcomes, toil, delivery, security, cost, and follow-through; communicate risks and investment needs to senior leaders.

Skills

SRE leadership

DevOps

Cloud operations

Platform engineering

Cross-functional coordination

Tools

CI/CD tooling

Infrastructure as Code

Kubernetes

Job description

Role overview

Lead a global site reliability engineering organization responsible for the availability, security, scalability, and operational health of a multi-tenant cloud platform. You’ll set the team’s strategy and operating practices, guide platform modernization, and work across engineering, product, security, and customer-facing groups to turn commitments into dependable services.

Responsibilities

• Lead multiple SRE teams through managers and senior technical leaders, developing talent and maintaining operational readiness.
• Set priorities, ownership, escalation paths, and coordination practices across regions.
• Guide platform improvements, including container orchestration, regional deployment, data platforms, technical debt, and operational risk.
• Improve software delivery through consistent CI/CD controls, automation, self-service, and infrastructure-as-code.
• Establish and improve service objectives, observability, capacity and performance management, disaster recovery, incident response, and post-incident reviews.
• Track reliability, customer impact, change outcomes, toil, delivery, security, cost, and follow-through; communicate risks and investment needs to senior leaders.

Requirements

• 12+ years in SRE, DevOps, cloud operations, platform engineering, or a related engineering field; the listing calls for substantial management experience, though the detailed requirement is truncated.
• Experience leading teams through managers or senior technical leaders.
• Strong technical and operational judgment across a large, multi-region cloud platform.
• Ability to coordinate with product, engineering, security, compliance, support, and customer success teams.
• Experience improving production reliability, software delivery, and operational processes.

Nice to have

• Experience with regulated-customer security and compliance, vulnerability remediation, hardened container images, access governance, and auditability.
• Experience with follow-the-sun teams, FinOps, or AI-assisted engineering and operations.

Benefits and work setup

The role leads a global organization. Listed benefits include paid time off and holidays, parental leave, healthcare options, retirement programs, education reimbursement, and commuter support in some locations. Compensation is listed as a $175,000–$250,000 base salary plus bonus for Colorado.