Sr. Manager - SRE

Backblaze; USA; Remote; USD 180.000 - 260.000; Vollzeit

Benefits dieser Stelle

Equity (if eligible)

Annual bonus program

Health coverage

401(k)

Employee stock purchase plan

Flexible vacation

Parental leave

Learning support

Commuter benefits where applicable

Zusammenfassung

Backblaze seeks a senior site reliability engineering leader to guide an organization responsible for the stability, scale, and operational health of production infrastructure. You will develop engineers, set reliability priorities, and work across engineering and business teams to turn service needs into measurable improvements.

The role spans automation, observability, security maintenance, incident response, and continuous improvement for large-scale systems.

Qualifikationen

• At least ten years in SRE, systems or infrastructure engineering with leadership.
• Proven track record building engineering teams and leading reliability groups at scale.
• Strong Linux automation experience and large fleet operations.
• Experience with observability and monitoring tools: VictoriaMetrics, Prometheus, Grafana.
• Clear communication across engineers, executives, customers, vendors and teams.
• Bachelor’s degree in CS/engineering or equivalent practical experience.

Aufgaben

• Hire, coach, and develop SREs; support growth of engineering managers.
• Set team objectives and reliability priorities; coordinate with engineering leaders.
• Improve automation for storage systems, servers, and infrastructure.
• Own vulnerability management and patching schedules; address security obligations.
• Improve monitoring, alerting, and observability; drive SLOs/SLAs when applicable.
• Lead incident response and post-incident reviews; strengthen ITIL-like practices.

Kenntnisse

SRE leadership

Large-scale systems

Automation

Linux administration

Observability tools

Communication

Ausbildung

Bachelor's degree in CS/Engineering

Tools

VictoriaMetrics

Prometheus

Grafana

Jobbeschreibung

Role overview

Lead a site reliability engineering organization responsible for the stability, scale, and operational health of production infrastructure. You will develop engineers, set reliability priorities, and work across engineering and business teams to turn service needs into measurable improvements. The work spans automation, observability, security maintenance, incident response, and continuous improvement for large-scale systems.

Responsibilities

• Hire, coach, and develop SREs, and support the growth of engineering managers where needed.
• Set team objectives and reliability priorities, coordinate plans with engineering leaders, and communicate changes to commitments when conditions shift.
• Improve automation for deploying storage systems, core servers, and supporting infrastructure.
• Own vulnerability management and patching schedules, and address operational and security obligations.
• Improve monitoring, alerting, and observability; assess service-level performance and drive corrective work.
• Lead incident response and post-incident reviews, ensuring root causes and follow-up actions are handled; strengthen incident, change, problem, and capacity practices.

Requirements

• At least ten years in SRE, systems or infrastructure engineering, or production operations, including substantial technical leadership.
• Demonstrated success building and developing strong engineering teams and leading reliability or infrastructure groups for production systems at scale.
• Strong understanding of operating large fleets of Linux hosts, with an emphasis on automation.
• Experience with observability and monitoring tools; the available source names VictoriaMetrics, Prometheus, and Grafana among examples.
• Clear communication and collaboration skills across engineers, executives, customers, vendors, and other teams.
• A computer science, engineering, or related bachelor’s degree, or equivalent practical experience.

Nice to have

• Experience with hyperscale infrastructure, cloud services, storage platforms, SaaS, or distributed systems.
• Familiarity with ITIL or OSS practices, and experience defining or improving SLOs and SLAs.
• Experience with a major cloud platform or leading substantial infrastructure scaling or reliability changes.

Benefits and work setup

Listed benefits include equity for eligible employees, an annual bonus program, health coverage, a 401(k), an employee stock purchase plan, flexible vacation, parental leave, learning support, and commuter benefits where applicable.