Staff Site Reliability Engineer - AUS

goteleport; United States; Remote; USD 140,000 - 210,000; Full time

Benefits offered by this job

Remote-first

Onboarding week in SF Bay Area

Health coverage

Retirement savings plans

Professional development support

Job summary

goteleport is seeking an experienced SRE/DevOps engineer to help build and operate secure, reliable cloud infrastructure for a cloud-hosted product that provides access to customer infrastructure. You will work across core product engineering and site reliability, scale services globally, and participate in a round-the-clock on-call rotation.

You will rework core systems for global scale, build observability, and automate toil.

Qualifications

• Eight+ years of progressive experience in software engineering, SRE, or DevOps.
• Strong Linux, networking, container, and troubleshooting skills.
• Solid Go skills and experience developing for Kubernetes in production.
• Technical leadership experience and the ability to communicate clearly and work collaboratively.
• Experience with scripting, automation, product code changes, or operational tools that incorporate AI agents.
• Familiarity with observability platforms such as Prometheus, Grafana, or Loki, including operating and supporting them.
• Careful security judgment and an interest in correctness and system invariants.

Responsibilities

• Rework core systems to support global scale and reduce routing latency for distributed teams.
• Adapt product components to meet the needs of a cloud-hosted service.
• Build and maintain monitoring and observability systems that surface genuine production issues with fewer false alarms.
• Automate repetitive operational work and handle patching, scaling, backups, restores, and disaster recovery.
• Investigate customer-impacting outages and incidents, and take part in the on-call rotation.
• Contribute to operational tooling, product code, and sound security and reliability practices.

Skills

Linux

Networking

Containerization

Troubleshooting

Go

Kubernetes

Leadership

Communication

Scripting

Automation

AI Agents

Tools

Prometheus

Grafana

Loki

Job description

Role overview

Help build and operate secure, reliable cloud infrastructure for a software product that provides access to customer infrastructure. The work combines core product engineering with site reliability: scaling services globally, improving observability, reducing operational toil, and responding to incidents. Most coding is in Go, and the role includes participation in a round-the-clock on-call rotation.

Responsibilities

• Rework core systems to support global scale and reduce routing latency for distributed teams.
• Adapt product components to meet the needs of a cloud-hosted service.
• Build and maintain monitoring and observability systems that surface genuine production issues with fewer false alarms.
• Automate repetitive operational work and handle patching, scaling, backups, restores, and disaster recovery.
• Investigate customer-impacting outages and incidents, and take part in the on-call rotation.
• Contribute to operational tooling, product code, and sound security and reliability practices.

Requirements

• At least eight years of progressive experience in software engineering, SRE, or DevOps.
• Strong Linux, networking, container, and troubleshooting skills.
• Solid Go skills and experience developing for Kubernetes in production.
• Technical leadership experience and the ability to communicate clearly and work collaboratively.
• Experience with scripting, automation, product code changes, or operational tools that incorporate AI agents.
• Familiarity with observability platforms such as Prometheus, Grafana, or Loki, including operating and supporting them.
• Careful security judgment and an interest in correctness and system invariants.

Nice to have

• AWS experience; experience with GCP is also suitable.
• Experience using formal or property-based methods to reason about system behavior.

Benefits and work setup

• Remote-first, globally distributed work, with an in-person onboarding week in the San Francisco Bay Area.
• On-call coverage for continuous service availability.
• Health coverage, an annual expense budget, rest and recovery policies, retirement savings plans, and professional development support.