Manager, Site Reliability Engineering

podium81; United States; Remote; USD 140,000 - 200,000; Full time

Job summary

podium81 is seeking a senior Site Reliability Engineer Lead to drive reliability for production systems. You will blend people management with hands-on incident leadership while advancing automation, observability, capacity planning, disaster recovery, and AI-assisted operations.

You will coach and grow an SRE team, own service objectives, implement blameless postmortems, and collaborate with product, security, and engineering to bake reliability into design and delivery.

Qualifications

• 8+ years in site reliability, DevOps, or infrastructure engineering.
• 2+ years leading an engineering team.
• Deep familiarity with distributed systems and major cloud platforms (AWS, GCP, or Azure).
• Experience with Kubernetes, observability tools, CI/CD, and infrastructure as code.
• Track record of leading incident response and building blameless postmortem practice.
• Strong scripting or programming skills (Python or Go) and clear communication.

Responsibilities

• Coach and develop SREs, hire and retain engineers, and create a team culture that supports blameless learning and early escalation.
• Manage team work and keep projects, tickets, and stakeholder updates visible.
• Own production reliability, including service objectives, error budgets, on-call practices, escalation, and incident reviews.
• Reduce repetitive operational work through automation; guide capacity planning, scaling, and disaster recovery.
• Evaluate AI-based monitoring and incident tools, improving signal quality and using them to assist investigation, summaries, and postmortems.
• Work with engineering, product, and security teams to include reliability in design and delivery decisions.
• Maintain useful runbooks and improve monitoring, alerting, incident processes, and reliability reporting.

Skills

Distributed systems

Cloud platforms

Kubernetes

CI/CD

Scripting: Python/Go

Incident response

Tools

Kubernetes

Terraform

Observability tools

CI/CD tools

Job description

Role overview

Lead a site reliability engineering team responsible for the availability and performance of production systems. The role combines people management and hands‑on incident leadership with longer‑term work on automation, observability, capacity, disaster recovery, and AI‑assisted operations.

Responsibilities

• Coach and develop SREs, hire and retain engineers, and create a team culture that supports blameless learning and early escalation.
• Manage team work and keep projects, tickets, and stakeholder updates visible.
• Own production reliability, including service objectives, error budgets, on‑call practices, escalation, and incident reviews.
• Reduce repetitive operational work through automation; guide capacity planning, scaling, and disaster recovery.
• Evaluate AI‑based monitoring and incident tools, improving signal quality and using them to assist investigation, summaries, and postmortems.
• Work with engineering, product, and security teams to include reliability in design and delivery decisions.
• Maintain useful runbooks and improve monitoring, alerting, incident processes, and reliability reporting.

Requirements

• 8+ years in site reliability, DevOps, or infrastructure engineering.
• 2+ years leading or managing an engineering team.
• Deep familiarity with distributed systems and a major cloud platform such as AWS, GCP, or Azure.
• Experience with Kubernetes, observability tools, CI/CD, and infrastructure as code.
• Track record of leading incident response and building a blameless postmortem practice.
• Strong scripting or programming skills, such as Python or Go, and ability to communicate complex technical issues clearly.

Nice to have

Experience with in-house telephony, chaos engineering, on‑call across distributed teams, security or compliance‑related reliability work, or growing an SRE function.

Benefits and work setup

Benefits include medical, dental, and vision coverage; life and disability insurance; paid parental leave; fertility benefits; paid vacation and additional long weekends; and a 401(k) with company match.

An onsite gym and subsidized childcare are available at the Utah headquarters.