Manager / Shift Lead

Workstream; Kansas City (MO); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

FREE Meal on days you are working

Job summary

Twisted Fresh in Kansas City is seeking a motivated shift leader to oversee daily operations during designated shifts, supervise staff, and ensure customers receive outstanding service. You will create shift schedules, manage no-shows, delegate tasks, handle cash deposits, and report issues to management.

You should be able to lead a team, ensure accuracy of duties, and maintain smooth, efficient workflows.

Qualifications

• High school diploma/GED.
• Previous experience as a Shift Leader or in a similar role in retail.
• Experience creating shift schedules.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.

Responsibilities

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions. Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

Skills

Team leadership

Staff supervision

Scheduling

Customer service

Communication

Education

High school diploma

Job description

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Benefits/Perks:

• Flexible schedules
• Competitive pay
• FREE Meal on days you are working

Requirements:

• High school diploma/GED.
• Previous experience as a Shift Leader or in a similar role in retail.
• Experience creating shift schedules.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.

Responsibilities:

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

Long before opening his first Twisted Fresh location back in 2010, Alan Rust saw a need. The concept of fast-casual dining that offered a gourmet-quality full-flavor experience, while supporting a healthy lifestyle, simply didn’t exist. An opportunity to grab the perfect starter storefront opened up, and Twisted Fresh was born.
Fifteen years and 6 stores later, Twisted Fresh is known throughout the Kansas City area as the perfect inexpensive dining option for eating healthy without sacrificing flavor. Twisted Fresh prides itself on using fresh premium ingredients to craft ‘twisted creations’ unlike any other you’ll find. From gourmet tacos and wraps to delicious burgers, salads, and chicken sandwiches, we’ve got something to suit even the most twisted taste.
Every business is only as good as the team behind it and we are so grateful to have the very best staff and management to be found in Kansas City right here at Twisted Fresh. Join the Twisted Team!