Shift Leader: Flexible Schedules & Team-Driven Ops

Workstream; Kansas City (MO); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

FREE Meal on days you are working

Job summary

Twisted Fresh in Kansas City is seeking a motivated shift leader to oversee daily operations during designated shifts, supervise staff, and ensure customers receive outstanding service. You will create shift schedules, manage no-shows, delegate tasks, handle cash deposits, and report issues to management.

You should be able to lead a team, ensure accuracy of duties, and maintain smooth, efficient workflows.

Qualifications

• High school diploma/GED.
• Previous experience as a Shift Leader or in a similar role in retail.
• Experience creating shift schedules.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.

Responsibilities

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions. Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

Skills

Team leadership

Staff supervision

Scheduling

Customer service

Communication

Education

High school diploma

Job description

Twisted Fresh in Kansas City is seeking a motivated shift leader to oversee daily operations during designated shifts, supervise staff, and ensure customers receive outstanding service. You will create shift schedules, manage no-shows, delegate tasks, handle cash deposits, and report issues to management.

You should be able to lead a team, ensure accuracy of duties, and maintain smooth, efficient workflows.