Manager, Service Information & AI Enablement

Hyundai Motor Group; Fountain Valley (CA); Sur place; USD 91 000 - 130 000; Plein temps

Avantages offerts par ce poste

Monthly vehicle lease allowance

Holiday Pay

Medical, dental, and vision insurance

401(k) retirement plan with employer-m

Paid time off

Education reimbursement

External training programs

Base salary range: $91,000–$130,000

Résumé du poste

Hyundai Motor Group is seeking a seasoned professional to lead service information content and AI-enabled technician support initiatives. You will coordinate with Hyundai Motor Company and North American teams to ensure accurate, current content and processes across HMA and GMA while driving dealer and technician outcomes.

Your role includes managing AI pilot programs, content workflows, and cross-functional collaboration to deliver measurable improvements in service operations and knowledge

Qualifications

• High school graduate required.
• 7+ years in automotive OE or distributor technical role desirable.
• 2+ years working with global teams preferred.
• 3+ years of project management experience preferred.
• Experience with large system migrations or content platform launches preferred.
• Strong automotive technology understanding and software proficiency.

Responsabilités

• Oversee administration of shop manual content and technical service bulletins.
• Coordinate content accuracy with HMC, GITA, and other groups.
• Align HMA/GMA content with global direction and unique requirements.
• Lead AI initiatives for technician support and national deployment.
• Manage aftermarket service information programs and dealer access.
• Ensure content is current and improves dealer service metrics.

Connaissances

Automotive knowledge

Global collaboration

Project management

AI tools understanding

Verbal and written communication

MS Office proficiency

Content management

Cross-functional coordination

Formation

High school diploma

Outils

Microsoft Office

AI tools

Description du poste

Hyundai Motor Group is seeking a seasoned professional to lead service information content and AI-enabled technician support initiatives. You will coordinate with Hyundai Motor Company and North American teams to ensure accurate, current content and processes across HMA and GMA while driving dealer and technician outcomes.

Your role includes managing AI pilot programs, content workflows, and cross-functional collaboration to deliver measurable improvements in service operations and knowledge