Manager, Security Operations (SOC)

N-able; Morrisville (NC); Hybrid; USD 130,000 - 185,000; Full time

Benefits offered by this job

Medical, dental & vision

Paid time off & holidays

Volunteer days

Parental leave

401(k) with match

Employee stock purchase program

On-site gym

Wellness rewards

Giving program

Learning & growth

Hybrid work model

Job summary

N-able is seeking a Manager, Security Operations in a hybrid US-based role. You will supervise SOC analysts, drive incident response, and ensure proper workflow, escalation, and documentation. Collaboration with senior leadership and other teams enables strategic improvements and robust security operations.

The role emphasizes operational execution, process optimization, and mentoring junior staff while advancing security programs and governance across the SOC.

Qualifications

• 8+ years in cybersecurity or IT operations with SOC experience.
• Experience in incident response, SIEM/EDR, and cloud security tools.
• Strong leadership, communication, and documentation skills.
• Certifications such as SEC+, GCIA, or GCIH are beneficial.

Responsibilities

• Supervise SOC analysts in day-to-day monitoring and incident response activities.
• Ensure proper documentation and escalation of security events.
• Provide guidance and support to junior team members.
• Maintain SOC procedures and ensure consistent execution.
• Collaborate with other teams to support investigations and remediation efforts.
• Monitor SOC performance and contribute to reporting.
• Assist in onboarding and training of new analysts.
• Support automation and process improvement initiatives.

Skills

SOC incident response

Team leadership

Communication

Analytical thinking

Automation mindset

Education

SEC+

GCIA

GCIH

Tools

SIEM

EDR

Cloud security tools

Job description

Why N-able

IT doesn’t get better than this! N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid working model based on trust and flexibility, allows you to maximize your contributions while growing your career. Join a team where you can make a difference!

Why N-able

IT doesn’t get better than this! N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid working model based on trust and flexibility, allows you to maximize your contributions while growing your career. Join a team where you can make a difference!

The Manager, Security Operations is responsible for supervising SOC analysts and ensuring timely and accurate response to security alerts and incidents. This role focuses on operational execution, team coordination, and continuous improvement of SOC processes. The Manager works closely with senior leadership to implement best practices and support strategic initiatives.

What You’ll Do

• Supervise SOC analysts in day-to-day monitoring and incident response activities.
• Ensure proper documentation and escalation of security events.
• Provide guidance and support to junior team members.
• Maintain SOC procedures and ensure consistent execution.
• Collaborate with other teams to support investigations and remediation efforts.
• Monitor SOC performance and contribute to reporting.
• Assist in onboarding and training of new analysts.
• Support automation and process improvement initiatives.

What You’ll Bring

• 8+ years of experience in cybersecurity or IT operations
• Experience in SOC environments and incident response
• Familiarity with SIEM, EDR, and cloud security tools
• Strong organizational and communication skills
• Ability to lead and motivate a team
• Analytical mindset and attention to detail
• Basic scripting or automation experience preferred
• Certifications such as SEC+, GCIA, or GCIH are beneficial

Purple Perks

What do we offer you?

• Fully covered medical, dental and vision – for employee and eligible dependents!
• Generous PTO and observed holidays
• 2 Paid VoluNteer Days per year
• Paid Parental Leave
• 401(k) with company-match and Flexible Spending Accounts
• Employee Stock Purchase Program
• On-site gym access at select Collaboration Hubs
• Wellness rewards
• FuN-raising opportunities as part of our giving program
• N-ablite Learning – custom learning experience as part of our investment in you
• The Way We Work – our hybrid working model based on trust and flexibility

About N-able

At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.