Manager, Security Operations (SOC)

N-Able Technologies, Inc.; Morrisville (NC); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Full medical/dental/vision coverage

Generous PTO

Volunteer days

Parental leave

401(k) match

Employee stock purchase program

On-site gym

Wellness rewards

Learning programs

Hybrid work model

Job summary

N-able is seeking a Manager, Security Operations to lead SOC analysts in monitoring and incident response, ensuring timely and accurate handling of security events. You will help maintain SOC procedures, document escalations, and drive continuous improvement in security operations.

As a leader, you will mentor junior staff, collaborate across teams, and support automation initiatives within a hybrid work model. This role offers growth in a dynamic cybersecurity environment.

Qualifications

• 8+ years of experience in cybersecurity or IT operations.
• Experience in SOC environments and incident response.
• Familiarity with SIEM, EDR, and cloud security tools.
• Strong organizational and communication skills.
• Ability to lead and motivate a team.
• Analytical mindset and attention to detail.
• Basic scripting or automation experience preferred.
• Certifications such as SEC+, GCIA, or GCIH are beneficial.

Responsibilities

• Supervise SOC analysts in day-to-day monitoring and incident response activities.
• Ensure proper documentation and escalation of security events.
• Provide guidance and support to junior team members.
• Maintain SOC procedures and ensure consistent execution.
• Collaborate with other teams to support investigations and remediation efforts.
• Monitor SOC performance and contribute to reporting.
• Assist in onboarding and training of new analysts.
• Support automation and process improvement initiatives.

Skills

Cybersecurity

SOC operations

Incident response

SIEM

EDR

Cloud security

Leadership

Communication

Automation basics

Scripting basics

Tools

SIEM tools

EDR tools

Cloud security tools

Job description

Why N-able

IT doesn't get better than this! N-able isn't just another software company - we're going places, and we'd love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid working model based on trust and flexibility, allows you to maximize your contributions while growing your career. Join a team where you can make a difference!

The Manager, Security Operations is responsible for supervising SOC analysts and ensuring timely and accurate response to security alerts and incidents. This role focuses on operational execution, team coordination, and continuous improvement of SOC processes. The Manager works closely with senior leadership to implement best practices and support strategic initiatives.

What You'll Do

• Supervise SOC analysts in day-to-day monitoring and incident response activities.


• Ensure proper documentation and escalation of security events.


• Provide guidance and support to junior team members.


• Maintain SOC procedures and ensure consistent execution.


• Collaborate with other teams to support investigations and remediation efforts.


• Monitor SOC performance and contribute to reporting.


• Assist in onboarding and training of new analysts.


• Support automation and process improvement initiatives.

What You'll Bring

• 8+ years of experience in cybersecurity or IT operations


• Experience in SOC environments and incident response


• Familiarity with SIEM, EDR, and cloud security tools


• Strong organizational and communication skills


• Ability to lead and motivate a team


• Analytical mindset and attention to detail


• Basic scripting or automation experience preferred


• Certifications such as SEC+, GCIA, or GCIH are beneficial

Purple Perks

What do we offer you?

• Fully covered medical, dental and vision - for employee and eligible dependents!


• Generous PTO and observed holidays


• 2 Paid VoluNteer Days per year


• Paid Parental Leave


• 401(k) with company-match and Flexible Spending Accounts


• Employee Stock Purchase Program


• On-site gym access at select Collaboration Hubs


• Wellness rewards


• FuN-raising opportunities as part of our giving program


• N-ablite Learning - custom learning experience as part of our investment in you


• The Way We Work - our hybrid working model based on trust and flexibility

About N-able

At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice-to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.