Manager, Sales Development

Absorb Software; United States; Hybrid; USD 80,000 - 130,000; Full time

Job summary

Join a forward-thinking company as a Sales Development Manager, where you will lead a dynamic team and drive sales success. This role involves mentoring and developing Sales Development Representatives, optimizing lead management processes, and collaborating closely with marketing to enhance conversion rates. You will thrive in a data-driven environment, utilizing your expertise to guide your team through challenges while fostering a culture of accountability and curiosity. With a focus on continuous improvement and professional development, this position offers a unique opportunity to make a significant impact in a rapidly growing organization.

Benefits

RRSP match program

Employer paid health benefits

Professional development plans

Career progression opportunities

Inclusive work environment

Casual dress code

Volunteering opportunities

Team building events

Games room

Flexible remote working options

Qualifications

• 3-5 years of sales experience, with 1-2 years in management.
• Proven ability to lead and motivate a sales team.

Responsibilities

• Lead and develop a team of SDRs and BDRs.
• Own lead handling workflows and outbound campaigns.
• Monitor metrics to ensure performance alignment.

Skills

Sales Leadership

Coaching and Development

Data Analysis

Lead Conversion

Communication Skills

Education

Bachelor's Degree

Tools

Hubspot

Gong

Sales Navigator

Calendly

Job description

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"Together Software is the world’s leading mentoring platform, empowering organizations to build meaningful connections at scale. Now backed by Absorb through a recent acquisition, Together is uniquely positioned to supercharge its already impressive growth in 2025. As SDR Manager, you and your team will be the driving force behind this momentum. We’re looking for a dynamic sales leader—someone who knows how to turn opportunities into outcomes and have a blast doing it. Let’s grow, Together." – Jon Clement-Smith, VP, Sales

About the role:

Absorb is seeking a dynamic Manager, Sales Development to lead and develop our team of Sales Development Representatives (SDRs) for the Together organization. As Manager, Sales Development at Together Software, you'll play a pivotal role in building and scaling a high-performing team, converting inbound enquiries and outbound prospects into qualified meetings.

Reporting directly to our hands-on VP of Sales for Together, you'll lead by example—motivating and training reps, fine-tuning talk tracks, and driving results through targeted outreach and strategic prospecting. Leveraging your management skills and sales expertise to mentor your team to spark interest with prospects, and showcase the value of our mentoring software.

We’re looking for someone who thrives on data and improving conversion rates at the top of our sales funnel. A professional experienced in coaching and development, takes pride in execution, and balances a strong sense of initiative with deep respect for leadership and team collaboration. You should have a genuine love for lead conversion, cold calling, a sharp eye for data, and the ability to guide your team through change. You’ll be responsible for adopting and optimizing a robust lead management framework, executing multi-touch campaigns, enhancing pre-call planning processes, and hands-on management needed to exceed sales quotas and drive new bookings.

What you’ll do:

• Lead, mentor, and develop a team of high-performing SDRs and BDRs in a collaborative, feedback-rich environment.
• Own and improve lead handling workflows and outbound campaigns designed to target specific customer profiles, and demonstrating creativity in prospecting.
• Make changes to processes and performance and be confident in tracking the impact
• Embrace and champion a culture of coaching—reviewing talk tracks, emails, and messaging strategies regularly.
• Partner closely with a hands-on VP who leads alongside managers—not from the sidelines.
• Collaborate closely with Marketing leaders to ensure conversion rates are met and feedback loops are consistently communicated
• Ensure consistent execution and follow-through on campaign objectives, with tight attention to detail.
• Foster a culture of curiosity and accountability—encouraging your team to take ownership but never work in silos.
• Provide regular, actionable feedback to your team—and ask for feedback and new challenges from your leadership.
• Monitor and drive daily, weekly, and monthly metrics to ensure performance alignment and goal attainment.
• Ensure the team effectively communicates the Together value proposition to new prospects.
• Guide the team in qualifying inbound and outbound leads against defined criteria to meet pipeline goals and drive overall sales success.
• Develop and execute strategic call plans and account plans, collaborating with the account executive team for collective success.
  
  

What you’ll bring:

• 3-5 years of experience in a related sales role, with at least 1-2 years in a management/coaching position.
• Proven ability to lead a team, demonstrating strong motivational and coaching skills.
• Passion for selling, lead management, and helping reps get better every day.
• High coachability and a strong respect for leadership collaboration.
• Proficient in conducting detailed data analyses and using metrics to drive business results.
• Track record of balancing execution with strategic thinking. Proactive approach managing, asking for help, and taking initiative.
• Detail-oriented and organized with strong follow-through.
• Comfortable working in fast-moving environments where priorities can shift.
• Very strong verbal and written communication skills.
• Interested in long-term career opportunities in SaaS sales leadership.
  
  

Preferred Requirements

• Familiarity with Sales Engagement tools (Hubspot, Gong)
• Familiarity with Sales Prospecting tools (ZoomInfo, UserGems, Lusha)
• Understanding of sales process and qualifying such as MEDDPICC, BANT, SPIN, Challenger, Gap
  
  

Technologies we use:

• Hubspot, Gong, Sales Navigator, Calendly
  
  

Why work at Absorb Software and Together Software?

• RRSP match program.
• Employer paid benefits: health, dental and vision.
• Professional development plans.
• Career progression/internal mobility opportunities.
• Inclusive work environment.
• Casual dress code.
• Volunteering opportunities.
• Company/team building events.
• Games room, meditation & yoga space, state of the art workplace in Calgary area.
• Flexible remote working options for selected roles:
• This role allows employee to have a hybrid remote working option (work from home and work from office options).
  
  

Who are we?

Absorb Software is a learning technology company based in Calgary, Alberta Canada, with offices in London, Dublin, Tampa, Boston and Sydney. This role is a remote-first position.

Together Software was recently acquired by Absorb to offer market leading mentoring software to enterprise organizations. At Together, we empower organizations to unlock the full potential of their workforce by leveraging their collective knowledge and skills, fostering a culture of continuous learning and development.

Our mentorship software has proven instrumental in enhancing engagement and retention, promoting diversity and inclusion, and catalyzing professional growth across globally recognized companies such as Heineken, Randstad, Kelloggs, and Warner Bros Discovery.

Absorb offers both Absorb Infuse, the first Learning Experience Platform (LXP) to offer a true in-the-flow learning experience, and our flagship product, Absorb LMS, an industry-leading and award-winning Learning Management System for businesses, higher education, government and non-profit agencies around the world. Absorb is setting new standards in learning technology and support, fueling companies who believe that people are their greatest asset.

We exceed expectations across enterprises, industries and continents, helping people learn at the speed of now and preparing companies for the future of work. How do we do it better? We pay attention to the details and go deep where it matters. Turning a culture of learning into a revenue engine for global titans the world over.

Our values are simple:

• We achieve exceptional results by genuinely caring about each other and the work we do
• We’re united, and we grow through our commitment to elevating continual learning!
  
  

Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. In the event a current Absorb employee would like to apply for this role they will inform their supervisor prior to submitting their application. Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.

Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  E-learning

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