Manager-Sales-1

AT&T; Charlotte (NC); Vor Ort; USD 55.000 - 83.000; Vollzeit

Benefits dieser Stelle

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life Insurance

Employee Discounts

EAP

Wellness programs

Zusammenfassung

AT&T in Charlotte, North Carolina is seeking a Senior Manager of Sales to lead a consumer telesales team onsite, drive revenue growth and deliver exceptional customer service.

You will oversee daily call center operations, analyze performance data, and implement strategies to meet revenue targets while controlling costs. The role requires a Bachelor's degree and 5+ years of related sales leadership experience.

Qualifikationen

• Bachelor’s degree (BS/BA) desired.
• 5+ years of related sales experience.
• Experience leading telesales teams and managing performance.

Aufgaben

• Lead a consumer telesales organization to exceed customer experience objectives.
• Analyze data to develop strategies that drive revenue and improvements.
• Direct daily call center and vendor operations to reach revenue goals.
• Implement strategic policies and innovative initiatives for training and planning.
• Collaborate with business areas to align strategy and manage vendor relationships.

Kenntnisse

Leadership

Data Analysis

Revenue Growth

Customer Experience

Team Management

Strategic Planning

Ausbildung

Bachelor’s degree (BS/BA)

Jobbeschreibung

This is a full-time onsite role based in the location(s) posted and is performed from the designated work location five days per week. No relocation is offered.

Overall Purpose:

To lead, direct, and optimize a team of telesales representatives in a consumer call center, driving revenue growth through effective sales and upselling strategies while ensuring superior customer service and satisfaction.

Key Roles and Responsibilities:

Typical tasks may include, but are not limited to, the following:

• Leadership and Customer Experience: Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.
• Data Analysis and Strategy Development: Analyze data to develop and implement strategies that drive revenue generation and continuous improvement.
• Operational Management and Efficiency: Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses.
• Strategic Policy and Innovation: Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning.
• Collaboration and Alignment: Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic and international vendor relationships.

Job Contribution:

Oversees entry to mid-level sales employees, responsible for assigning tasks, implementing sales plans and adherence to company policies. Leads the team to manage small, less complex sales with a smaller quota or territory. Handles process-driven assignments with moderate oversight. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates.

Supervisor: Yes

Education/Experience:

Bachelor’s degree (BS/BA) desired. 5+ years of related sales experience.

Our Manager Salesearns between$55,000.00 - $82,600.00 USD Annual USD Annual.

Not to mention all the other amazing rewards that working AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Our Manager-Sales jobs earn between $55,000.00 - $82,600.00 + commission $23,000 . Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Weekly Hours: 40

Time Type: Regular

Location: Charlotte, North Carolina

Salary Range: $55,000.00 - $82,600.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.