Manager-Sales

AT&T; Mesa (AZ); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time Off

Parental Leave

Caregiver Leave

Adoption Reimbursement

Life Insurance

Employee Discounts

Job summary

AT&T in Mesa, Arizona seeks a Manager-Sales to lead a consumer telesales team in a high-volume call center. You will drive revenue growth through effective sales and upselling while ensuring top-tier customer service.

The role requires 5+ days in office, a BS/BA, and 5+ years of related sales experience, with salary range $55,000–$82,600 plus $23,000 commission. Geography and experience influence starting pay.

Qualifications

• Bachelor’s degree required or equivalent experience.
• 5+ years of related sales experience.
• Experience leading a consumer telesales team in a call center.

Responsibilities

• Lead a consumer telesales team to exceed customer experience objectives.
• Analyze data to develop revenue strategies.
• Direct call center operations to meet revenue goals.
• Implement policies and initiatives for training and workforce planning.
• Collaborate with business areas to align strategies and manage vendor relationships.

Skills

Leadership

Sales leadership

Data analysis

Strategy development

Customer experience

Education

Bachelor’s degree (BS/BA)

Job description

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Manager-Sales

Overall Purpose

To lead, direct, and optimize a team of Telesales representatives in a consumer call center, driving revenue growth through effective sales and upselling strategies while ensuring superior customer service and satisfaction.

Key Roles and Responsibilities

• Leadership and Customer Experience: Lead a consumer Telesales organization to exceed customer experience objectives and manage people effectively.
• Data Analysis and Strategy Development: Analyze data to develop and implement strategies that drive revenue generation and continuous improvement.
• Operational Management and Efficiency: Direct daily activities and execution of call centers operations to achieve revenue goals and reduce expenses.
• Strategic Policy and Innovation: Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning.
• Collaboration and Alignment: Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic and international vendor relationships.

Job Contribution

Oversees entry to mid-level sales employees, responsible for assigning tasks, implementing sales plans and adherence to company policies. Leads the team to manage small, less complex sales with a smaller quota or territory. Handles process-driven assignments with moderate oversight. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates. Supervisor: Yes

Education/Experience

Bachelor’s degree (BS/BA) desired. 5+ years of related sales experience.

Salary

Our Manager-Sales earns between: $55,000 - $82,600 USD Annual, in addition to a sales commission incentive plan of $23,000 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Salaries and Commission

Our Manager-Sales jobs earn between $55,000.00 - $82,600.00 + commission $23,000 . Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours

40

Time Type

Regular

Location

Mesa, Arizona

Salary Range

$55,000.00 - $82,600.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.