Manager - Retail Services Food and Nutrition

MaineHealth; Portland (ME); On-site; USD 66,000 - 89,000; Full time

Benefits offered by this job

paid parental leave

flexible work options

student loan assistance

professional development opportunities

well-being resources

Job summary

MaineHealth is seeking a supervisory leader for the Maine Medical Center cafe operations in Portland, Maine. You will hire, train, and evaluate cafe staff and oversee all cash operations, while helping develop marketing plans and oversee vending and catering activities.

You will assist the Director in budgeting and ensure safety and sanitation across retail areas, contributing to a high-quality guest experience. MaineHealth emphasizes comprehensive benefits and ongoing professional development.

Qualifications

• Education in Culinary Arts or Hotel/Motel Management preferred.
• Experience in food service cash or cafeteria operations with costing and supervision.
• Knowledge of Quality Improvement principles.
• Ability to market cash operations and ensure customer satisfaction.
• Ability to work well with diverse Maine Medical Center staff and customers.
• Knowledge of sanitation, infection control and HACCP processes.
• Ability to analyze surveys, sales, transactions, and average checks.
• Basic accounting and budgeting practices.

Responsibilities

• Supervise hiring, training, and evaluating cafe staff.
• Oversee all cash operations and develop marketing plans.
• Oversee vending and catering operations; secure cash control.
• Assist Director with developing and monitoring the budget.
• Ensure safety and sanitation of retail areas.

Skills

Food preparation

Quality/portion control

Infection control

HACCP knowledge

Budgeting basics

Marketing awareness

Customer relations

Data collection

Basic accounting

Education

Associate degree in Culinary Arts or Hotel/Motel Management

Job description

Description

Maine Medical Center

Management/Leadership
Req #: 98070

Summary

This is supervisory work responsible for hiring, training, and evaluating the performance of the cafe staff and overseeing all cash operations. Work includes responsibility for developing marketing plans, overseeing vending and catering operations, securing the cash control process. Assists the Director with developing and monitoring the budget. Responsible for safety and sanitation of retail areas.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: Knowledge of food preparation and quality/portion control. Associate degrees in Culinary Arts or Hotel/Motel Management are preferred.
2. Experience: Progressively more responsible experience in food service cash or cafeteria operations which has included portion and quality control, costing and supervisory responsibilities. Experience including marketing and production responsibilities is preferred.
3. Knowledge of Quality Improvement principles.
4. Ability to provide creative direction to marketing of cash operations and assure customer satisfaction.
5. Ability to establish and maintain good working relations with employees/customers from all areas of Maine Medical Center.
6. Knowledge of infection control procedures, sanitation and HACCP procedures.
7. Knowledge of statistic gathering (surveys, sales, transactions, average checks, etc.).
8. Knowledge of basic accounting and budgeting practices.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.

• paid parental leave
• flexible work options
• student loan assistance
• professional development opportunities
• well-being resources

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $66,123.20to $89,481.60per year.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

• comprehensive benefits
• recognition programs
• career growth opportunities
• shift differentials or other incentives

Notice Regarding Maine Employer Surveillance Statute:

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.