Room Service Representative

MaineHealth; Portland (ME); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Paid parental leave

Flexible work options

Student loan assistance

Professional development opportunities

Well-being resources

Job summary

MaineHealth is seeking a Room Service Representative to coordinate meal service for patients and work closely with caregivers, ensuring timely delivery and accurate orders. Based at Maine Medical Center, this role supports service and maintenance functions within the hospital setting.

The position emphasizes triaging issues to Nutrition personnel for prompt intervention while leveraging basic computer skills and customer service experience to facilitate a smooth patient dining experience.

Qualifications

• Education: High school diploma or GED preferred.
• Additional Skills/Requirements Preferred: Basic computer skills and customer service experience preferred

Responsibilities

• Coordinate meal service for patients and caregivers.
• Triage issues to Nutrition personnel for prompt intervention.

Skills

Basic computer skills

Customer service

Education

High school diploma or GED

Job description

Summary

The Room Service Representative role is responsible for coordinating meal service, working closely with all patients and caregivers. Triages issues to appropriate Nutrition personnel, allowing for prompt intervention.

Description

Maine Medical Center

Service/Maintenance Support

Req #: 94452

Summary

The Room Service Representative role is responsible for coordinating meal service, working closely with all patients and caregivers. Triages issues to appropriate Nutrition personnel, allowing for prompt intervention.

Required Minimum Knowledge, Skills, And Abilities (KSAs)

• Education: High school diploma or GED preferred.
• Additional Skills/Requirements Preferred: Basic computer skills and customer service experience preferred

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $19.48to $23.14 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

Notice Regarding Maine Employer Surveillance Statute:

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.