Manager, Reg Clinical Growth

Lincare Holdings; Concord (CA); On-site; USD 80,000 - 90,000; Full time

Job summary

Lincare Holdings is seeking a regional training lead to drive clinical-led growth by aligning frontline teams, clinical staff, and sales leadership in California. You will focus on identifying patient needs, optimizing referrals, and improving care quality to translate into measurable outcomes.

The role requires 5+ years in healthcare or DME, a clinical background, and strong communication and leadership skills.

Qualifications

• 5+ years in healthcare or DME, with training experience.
• Strong clinical background and knowledge of payer systems.
• Experience leading cross-functional teams and programs.
• Authorized clinician within scope of practice per state/national rules.

Responsibilities

• Develops and implements structured training for Customer Service Representatives, Service Technicians, and Clinical Staff.
• Educates non-sales team members on patient needs and clinical indicators.
• Trains teams on handoff protocols and care pathways.
• Provides ongoing education on service lines, payer requirements, and referral pathways.
• Establishes standardized workflows and documentation expectations.
• Ensures compliance with regulatory, payer, and company guidelines.
• Partners with Sales Leadership to align training with regional strategies.
• Tracks referral leads, conversion rates, and handoff quality.
• Conducts coaching and refresher training sessions.
• Provides clinical oversight to ensure high-quality care and outcomes.
• Identifies staffing gaps and assists with workforce planning.
• Acts as liaison between sales, clinical teams, and operations.

Skills

Clinical leadership

Payer & referral knowledge

Training & development

Communication

Cross-functional collaboration

Education

High School Diploma or GED

Nursing or Respiratory Therapy degree

Job description

This employee is responsible for driving clinical-led growth initiatives across the region by aligning frontline teams, clinical staff,and sales leadership.

• Focuses on identifying patient needs, optimizing referral opportunities, improving carequality, and strengthening collaboration between operations, clinical teams, and sales
• Serves as a key liaison toensure patient-centered care translates into measurable business growth and improved outcomes
• Offering $80,000 - $90,000 annually

JOB FUNCTIONS

• Develops and implements structured training programs for Customer Service Representatives, ServiceTechnicians, and Clinical Staff
• Educates non-sales team members on identifying patient needs and clinical indicators
• Trains teams on proper handoff protocols
• Provides ongoing education on service lines, payer requirements, and referral pathways
• Establishes standardized communication workflows and documentation expectations
• Reinforces compliance with regulatory, payer, and company guidelines
• Partners with Sales Leadership to align training with regional strategies
• Tracks referral leads, conversion rates, and handoff quality
• Conducts coaching and refresher training sessions
• Provides clinical oversight to ensure high-quality care
• Evaluates clinical performance and patient outcomes
• Identifies gaps in staffing and skill alignment
• Acts as liaison between sales, clinical teams, and operations
• Supports sales in meetings with hospitals, physicians, and payers
• Trains clinicians on managing leads and improving patient outcomes
• Supports workforce stability and engagement

Education

• High SchoolDiplomaor General Education Degree (GED), Required
• Clinical degree in nursing or respiratory therapy, Required

Work Experience

• 5+ years healthcare or DME, Required
• training and team development, Required
• Clinical background, Required
• Must be a clinician authorized within scope of practice (as established byapplicable state law or if none, by the applicable national board)

Knowledge, Skills, and Abilities

• Strong understanding of payer and referral processes
• Excellent communication and leadership
• Clinical and business acumen
• Strategic thinking
• Training and development
• Process improvement
• Relationship building
• Data-driven decision making