Manager, Reg Clinical Growth

Lincare; Concord (CA); On-site; USD 80,000 - 90,000; Full time

Job summary

Lincare seeks a clinical growth leader in California to drive frontline-alignment initiatives across operations, clinical staff, and sales. You will translate patient needs into measurable business outcomes and oversee training programs to elevate care quality.

You will partner with Sales Leadership to optimize referrals, monitor leads, and ensure compliant, patient-centered workflows that support regional growth and workforce stability.

Qualifications

• Experience leading clinical-led growth initiatives and liaising across clinical, operations, and sales teams.
• Strong collaboration skills to align frontline staff with regional strategies.
• Ability to monitor and improve patient outcomes and care quality through training.

Responsibilities

• Develops and implements structured training programs for Customer Service Representatives, Service Technicians, and Clinical Staff
• Educates non-sales team members on identifying patient needs and clinical indicators
• Trains teams on proper handoff protocols
• Provides ongoing education on service lines, payer requirements, and referral pathways
• Establishes standardized communication workflows and documentation expectations
• Reinforces compliance with regulatory, payer, and company guidelines
• Partners with Sales Leadership to align training with regional strategies
• Tracks referral leads, conversion rates, and handoff quality
• Conducts coaching and refresher training sessions
• Provides clinical oversight to ensure high-quality care
• Evaluates clinical performance and patient outcomes
• Identifies gaps in staffing and skill alignment
• Acts as liaison between sales, clinical teams, and operations
• Supports sales in meetings with hospitals, physicians, and payers
• Trains clinicians on managing leads and improving patient outcomes
• Supports workforce stability and engagement

Job description

This employee is responsible for driving clinical-led growth initiatives across the region by aligning frontline teams, clinical staff, and sales leadership.

• Focuses on identifying patient needs, optimizing referral opportunities, improving care quality, and strengthening collaboration between operations, clinical teams, and sales
• Serves as a key liaison to ensure patient-centered care translates into measurable business growth and improved outcomes
• Offering $80,000 - $90,000 annually

Job Functions

• Develops and implements structured training programs for Customer Service Representatives, Service Technicians, and Clinical Staff
• Educates non-sales team members on identifying patient needs and clinical indicators
• Trains teams on proper handoff protocols
• Provides ongoing education on service lines, payer requirements, and referral pathways
• Establishes standardized communication workflows and documentation expectations
• Reinforces compliance with regulatory, payer, and company guidelines
• Partners with Sales Leadership to align training with regional strategies
• Tracks referral leads, conversion rates, and handoff quality
• Conducts coaching and refresher training sessions
• Provides clinical oversight to ensure high-quality care
• Evaluates clinical performance and patient outcomes
• Identifies gaps in staffing and skill alignment
• Acts as liaison between sales, clinical teams, and operations
• Supports sales in meetings with hospitals, physicians, and payers
• Trains clinicians on managing leads and improving patient outcomes
• Supports workforce stability and engagement