Manager | Quality

Gundersen Health System; La Crosse (WI); Hybrid; USD 90,000 - 135,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive healthcare benefits

Hybrid work schedule

Job summary

Gundersen Health System is seeking a Quality Manager to lead quality improvement, patient safety, and performance initiatives across our organization, partnering with clinical and operational leaders to drive outcomes.

You will oversee a team of about eight Quality Improvement Specialists, mentor staff, and foster a culture of accountability and continuous improvement within a hybrid work setting based in Wisconsin.

Qualifications

• Bachelor’s degree in Nursing, Health Sciences, Business, Information Systems, or related healthcare field.
• RN license in Wisconsin.
• Current BLS certification.
• 2+ years direct patient care experience in inpatient or outpatient setting.
• 5–7 years in quality improvement, performance improvement, process redesign, project management, or change leadership.
• Previous leadership experience strongly desired.

Responsibilities

• Lead quality improvement, patient safety, and performance improvement initiatives across the organization.
• Partner with clinical and operational leaders to advance strategic quality goals and improve outcomes.
• Provide expertise in quality methodologies, project management, regulatory readiness, and performance measurement.
• Prioritize and manage quality, safety, and data-related initiatives.
• Lead and develop a team of approximately 8 Quality Improvement Specialists.
• Drive collaboration, change management, and a culture of continuous improvement.

Skills

Leadership

Project management

Facilitation

Quality improvement

Change leadership

Education

Bachelor's degree in Nursing, Health Sciences, Business, Information Systems, or related healthcare field

Job description

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today.Scheduled Weekly Hours:40Manager | QualityFTE: 1.0; Full-time, salaried positionSchedule: Monday-Friday, normal business hours; no weekends, holidays, or call obligationsLocation: Front Street Campus, La Crosse, WI | Hybrid eligible (must reside in WI, MN, or IA)Why Join Us?At Emplify Health, quality, patient safety, and continuous improvement are at the center of everything we do. As a Quality Manager, you'll play a key leadership role in advancing clinical quality and patient safety initiatives across our organization while partnering with leaders throughout the health system to drive meaningful improvement.This role offers the opportunity to influence organizational strategy, mentor a highly skilled team, lead impactful projects, and collaborate with leaders across inpatient, ambulatory, procedural, and specialty care settings. You'll join a supportive, collaborative team that values innovation, professional growth, and making a difference for patients and communities.Position OverviewThe Quality Manager partners with the Director of Quality Improvement to lead initiatives focused on improving clinical quality, patient safety, operational performance, and regulatory compliance. This leader serves as a trusted advisor to operational teams, helping prioritize improvement efforts, manage complex projects, and support organizational goals.The Quality Manager also provides leadership and development for a team of quality professionals, ensuring effective day-to-day operations and fostering a culture of accountability, collaboration, and continuous improvement.What You'll DoLead quality improvement, patient safety, and performance improvement initiatives across the organization.Partner with clinical and operational leaders to advance strategic quality goals and improve outcomes.Provide expertise in quality methodologies, project management, regulatory readiness, and performance measurement.Prioritize and manage quality, safety, and data-related initiatives.Lead and develop a team of approximately 8 Quality Improvement Specialists.Drive collaboration, change management, and a culture of continuous improvement.What You'll BringRequired:Bachelor's degree in Nursing, Health Sciences, Business, Information Systems, or a related healthcare fieldRegistered Nurse (RN) license in WisconsinCurrent BLS certification through the American Heart Association or American Red CrossMinimum of two years of direct patient care experience in an inpatient or outpatient settingFive to seven years of progressively responsible experience in quality improvement, performance improvement, process redesign, project management, or change leadershipPrevious leadership experience strongly desiredIdeal Candidate ProfileWe're seeking a leader who:Thrives in a fast-paced, highly collaborative environmentCan think independently and make sound decisions with confidenceRemains composed under pressure and approaches challenges thoughtfullyDemonstrates strong emotional intelligence and professionalismExcels at facilitation, project management, and organizational influenceCan effectively navigate competing priorities and make difficult decisions when neededIs committed to quality, patient safety, and continuous improvementWhy You'll Love This TeamCollaborative and supportive culture where team members genuinely care about one anotherHigh visibility and partnership with leaders across the health systemMeaningful work that directly impacts patient safety and quality outcomesExposure to diverse projects, strategic initiatives, and organizational prioritiesOpportunities to build expertise in quality improvement, facilitation, public speaking, and leadershipWhat You'll GetCompetitive salary based on experienceOpportunities for professional growth and leadership developmentCareer advancement through our Career Development CenterComprehensive healthcare benefits and a competitive retirement programFlexible salaried schedule with no weekends, holidays, or call responsibilitiesHybrid work (<50% from home), based on operational needsAbout Emplify HealthEmplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.Equal Opportunity EmployerI f you need assistance with any portion of the application or have questions about the position, please contact [e-mail] or call 608-775-0267.We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.Equal Opportunity Employer