Manager, Property Operations

Chicago Housing Authority; Chicago (IL); On-site; USD 80,000 - 90,000; Full time

Job summary

An established industry player is seeking a Property Operations Manager to oversee daily activities within its residential portfolio. In this pivotal role, you will ensure compliance with federal, state, and local regulations while managing property operations and program administration. Your responsibilities will include direct engagement with property management teams, conducting regular site assessments, and resolving resident concerns. This position offers a chance to make a significant impact in the community while working with a dedicated team. If you're passionate about property management and have the skills to drive operational excellence, this opportunity is for you.

Qualifications

• Bachelor's degree in Business or related field required.
• 2+ years of experience or relevant training with 4+ years of experience.

Responsibilities

• Oversee property operations and ensure compliance with regulations.
• Manage maintenance plans and monitor rent collection.

Skills

Communication Skills

Research Ability

Property Management Software

Microsoft Suite Proficiency

Education

Bachelor's Degree in Business

4+ Years of Relevant Experience

Job description

Join to apply for the Manager, Property Operations role at Chicago Housing Authority.

Job Description

The Property Operations Manager is responsible for oversight of and resource management for the day-to-day activity of a specified program (Public Housing, RAD, or Mixed Income) within the residential property portfolio. This position ensures that Private Property Management firms and/or Third-Party Owner entities operate CHA and/or privately owned property in accordance with federal, state, and local laws and regulations. The focus is on Property Operations and Program Administration.

Duties and Responsibilities

1. Property Operations—direct interface with Property Management site staff to confirm and ensure management operations through:

• Regular site visits and assessments
• Quarterly inspections using UPCS, HQS, and NSPIRE standards
• Compliance with city codes and ordinances
• Engagement with Property Management teams
• Providing vacant unit status updates
• Managing maintenance plans
• Monitoring rent collection and occupancy rates
• Overseeing building projects

1. Program Administration—ensuring timely responsiveness of the team through:

• Resident concern triage and resolution
• Timely audits, reports, inspections
• Operational practice compliance
• Tenant file review and compliance monitoring

Qualifications

Bachelor's degree in Business or related field with 2+ years of experience or relevant training with 4+ years of experience. Strong communication skills, research ability, and proficiency in Microsoft Suite and Property Management software. Valid driver’s license, ability to travel up to 75%, and knowledge of HUD and CHA regulations related to Public Housing, RAD, LIHTC, etc.

Salary Range: $80,000 - $90,000