Claim Team Manager - Property Field Inspection

State Farm; Dayton (OH); Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player seeks a dedicated Team Manager to lead and develop personnel in the Claims and Investigation sector. This role focuses on providing exceptional service to customers while managing claim activities and ensuring compliance with policies. As part of a forward-thinking team, you will promote employee development in an inclusive environment and have the flexibility of a remote-field position. Join us in making a positive impact in the community while advancing your career in a supportive and dynamic workplace.

Benefits

Comprehensive health plans

Educational benefits

Retirement plans

Employee support programs

Qualifications

• Demonstrated effective communication and leadership skills.
• Physical agility for tasks like lifting and climbing.

Responsibilities

• Manage and develop Claim personnel, ensuring top-notch service.
• Control claim activities and ensure compliance with laws.

Skills

Effective communication skills

Leadership qualities

Customer focus

Team motivation

Physical agility

Education

Bachelor's degree

Tools

Xactimate

XactContents

Job description

Location

US-OH-Cincinnati; US-OH-Columbus; US-OH-Dayton

Job Category

Claims and Investigation

Position Type

Regular Full Time

Req ID

41146

Overview

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Responsibilities

Team Managers are committed to leading and developing our employees to ensure they provide the best service for our customers. This includes:

• First-line management of assigned Claim personnel, including hiring, training, coaching, performance management, and salary activities
• Review and control of claim activities such as investigations, payments, and adjustment expenses
• Implementing new company programs, policies, and procedures
• Ensuring compliance with laws and company procedures
• Promoting employee development in an inclusive environment

Work Location

This is a Remote-Field position, working from home with a mobile office/vehicle for in-person appointments. Candidates may need to work outside their territory as required.

This position is based in Cincinnati, OH, servicing specific zip codes listed in the original description. Candidates should reside within a reasonable distance of this territory.

Hours are flexible and may include overtime or irregular hours based on business needs.

Qualifications

Candidates should demonstrate:

• Effective communication skills
• Leadership qualities such as customer focus, challenge assessment, and team motivation
• Physical agility for tasks like lifting, climbing, and navigating roofs and tight spaces
• Possession of a valid driver's license

Preferred qualifications include a Bachelor's degree, claims or call center experience, leadership experience, and familiarity with Xactimate, XactContents.

Additional Details

Successful candidates must complete required training, licensing, MVRs, and background checks.

Benefits

We offer competitive compensation, potential incentives, comprehensive health plans, educational benefits, retirement plans, and various employee support programs. Details are extensive; please refer to the original description for full benefits information.