Manager Program Management, Business Readiness And Deployment

brobstongroup.com - Jobboard; Seattle (WA); On-site; USD 90,000 - 120,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a Manager, Program Management to lead a high-performing team responsible for designing training and enablement strategies across merchandising. This strategic role requires collaboration with various teams to create scalable rollout plans that enhance the effectiveness of new processes, tools, and initiatives.

The ideal candidate will have over 6 years' experience in program management and a strong background in adult learning principles. The position involves leading teams, developing materials, and managing complex projects to ensure successful implementation and adoption.

Qualifications

• 6+ years in training, deployment, project/program management, or business process improvement.
• 3+ years of direct people management experience.
• Expertise in adult learning principles and instructional design.

Responsibilities

• Lead, coach, and develop a team of program managers.
• Create training plans and materials aligned with industry standards.
• Manage multiple complex projects and improve deployment strategies.

Skills

Training and development

Project management

Change management

Stakeholder influencing

Excellent communication

Education

Bachelor’s degree or equivalent experience

Job description

Summary

The Manager, Program Management leads a team responsible for training and enablement strategies that drive adoption of new processes, tools, and initiatives across merchandising. This role partners with learning, HR, product, technology, and program teams to design coordinated, scalable rollout plans and measures effectiveness to improve deployment outcomes. The manager is a strategic people leader who simplifies complex change, aligns resources to priorities, and ensures high‑impact execution.

Responsibilities

• Lead, coach, and develop a team of program managers, making resourcing and hiring decisions to build a high‑performing team.
• Partner cross‑functionally with product, technology, process, program, and learning teams to drive alignment and identify opportunities.
• Create training plans, learning materials, and communications that are clear, organized, and aligned with industry standards.
• Facilitate in‑person and virtual training sessions and tailor delivery to diverse audiences.
• Design and implement measures of training effectiveness and use data and feedback to improve deployment strategies.
• Manage multiple complex projects simultaneously, remaining proactive and solution‑oriented through challenges.

Requirements

• 6+ years in training, deployment, project/program management, change management, or business process improvement.
• 3+ years of direct people management experience, including hiring, coaching, and performance management.
• Expertise in adult learning principles, instructional design, and sustainment methodologies.
• Experience developing and delivering training across in‑person, virtual, and e‑learning formats.
• Proven ability to drive change at scale, strong stakeholder influence, and exceptional communication and facilitation skills.
• Bachelor’s degree or equivalent experience preferred; change management certification preferred.