Manager, Product Design

Ladders; United States; Remote; USD 160,000 - 198,000; Full time

Benefits offered by this job

Health benefits

401k with company match

PTO & sick leave

Training & leadership development

30% merchandise discount

Mental health resources

Job summary

Ladders is seeking a Manager, Product Design to lead a cohesive product design portfolio across digital and in-store experiences, focusing on customer-centered journeys that build trust and delight. You will guide strategy, influence AI-enhanced workflows, and foster collaboration with engineering, product management, and marketing to drive business impact.

The role is remote within the US, offering a competitive salary of $160,470 to $198,200 annually.

Qualifications

• 5+ years of UX design experience in e-commerce and mobile app design.
• 3+ years of management experience leading design teams.
• Expertise in AI-powered customer experiences, including personalization.
• Proven track record in shaping product strategy and UX vision.
• Strong communication, able to coach designers and lead diverse teams.

Responsibilities

• Lead a diverse product design portfolio across digital and in-store platforms.
• Facilitate design thinking sessions and integrate user research.
• Drive AI adoption in design to improve user trust and experience.
• Mentor design team members from concept to final prototype.
• Collaborate with engineering, marketing, and product management to deliver high-quality outcomes.

Skills

UX design

E-commerce

Mobile app design

Design strategy

AI in design

Cross-functional collaboration

Mentoring

Education

Bachelor's degree in design or related field

Tools

Figma

Adobe Creative Suite

Job description

For our client, we are seeking a Manager, Product Design to join the team of a leader in the Retail & Consumer Goods space. This role will guide a product design portfolio across digital and in-store experiences, with a strong focus on creating cohesive, customer-centered journeys. The Manager will help shape design strategy, advance AI-enabled experiences, and ensure the work reflects both innovation and trust. Cross-functional partnership with engineering, product management, and marketing will be essential to delivering high-quality outcomes for the business and its customers.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $160,470 – $198,200 annually

Responsibilities

• Lead a diverse product design portfolio, ensuring a cohesive client-centered experience across digital and in-store platforms.
• Foster innovation by facilitating design thinking sessions and integrating user research.
• Drive the adoption of AI in design, focusing on user-friendly and trust-building experiences.
• Mentor design team members, ensuring high quality from initial concepts to final prototypes.
• Enhance collaboration and trust across departments including engineering, marketing, and product management.

Qualifications

• 5+ years of experience in UX design, specifically in e-commerce and mobile app design.
• At least 3 years of management experience leading design teams.
• Expertise in developing AI-powered customer experiences, including personalization and intelligent product recommendations.
• Proven track record in shaping product strategy and user experience vision.
• Strong communication skills, with the ability to inspire diverse teams and coach designers on modern workflows.
• Bachelor's degree in design or a related field, or equivalent experience.

Benefits

• Comprehensive health benefits including medical, dental, and vision coverage, fully covered disability and life insurance.
• Competitive 401k with a company match and programs for FSA and HSA.
• Paid time off, including vacation and sick leave, to support work-life balance.
• Access to training, tuition reimbursement, and leadership development opportunities for career growth.
• 30% discount on merchandise and services, with opportunities for product giveaways and additional discounts.
• Free mental health and financial coaching resources, along with volunteer matching programs.

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.