Director, Product Design

Ladders; United States; Remote; USD 150,000 - 180,000; Full time

Benefits offered by this job

Lead a design team

Cross-functional partnership

Executive exposure

Job summary

Ladders is seeking a Director, Product Design to own the end-to-end design vision for a complex product ecosystem, shaping experiences that blend human judgment with AI-powered interactions.

You will partner with product and engineering to define a scalable, trustworthy user experience for expert users in demanding enterprise environments, guiding design standards, research, and measurement practices across initiatives.

Qualifications

• 10+ years in product design
• 4+ years in leadership roles
• Experience with enterprise software for expert users (security/IT operations)
• Experience designing AI-powered product experiences focused on trust and transparency
• Strong systems thinking for platform-level information architecture and design systems
• Proven ability to translate research into design decisions and strategies
• Exceptional communication skills, capable of influencing executives

Responsibilities

• Own the end-to-end product design experience across multiple platforms
• Define the next-generation experience vision integrating human and AI interactions
• Lead and mentor a team of product designers, enhancing design standards
• Oversee UX research to ensure design decisions are evidence-based
• Collaborate with product management and engineering from inception of initiatives
• Develop and maintain a design system for consistent and efficient product delivery
• Establish metrics for design effectiveness and user experience benchmarks

Skills

Leadership

Cross-functional leadership

UX research

Design systems

Executive communication

AI-powered design

Enterprise UX

Job description

For our client, we are seeking a Director, Product Design to join the team of a leader in the Information Technology space.

This leader will own the end-to-end design vision for a complex product ecosystem, shaping experiences that bring together human judgment and AI-powered interactions. The role will partner closely with product and engineering teams to define a scalable, trustworthy user experience for expert users operating in demanding enterprise environments. You will also guide design standards, research, and measurement practices that improve consistency, clarity, and product impact.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $150,000 – $180,000 annually

Responsibilities

• Own the end-to-end product design experience across multiple platforms
• Define the next-generation experience vision integrating human and AI interactions
• Lead and mentor a team of product designers, enhancing design standards
• Oversee UX research to ensure design decisions are evidence-based
• Collaborate with product management and engineering from the inception of initiatives
• Develop and maintain a design system for consistent and efficient product delivery
• Establish metrics for design effectiveness and user experience benchmarks

Qualifications

• 10+ years in product design, with 4+ years in leadership roles
• Proven experience setting and delivering on complex product experience visions
• Familiarity with enterprise software for expert users, particularly in security or IT operations
• Experience designing AI-powered product experiences with a focus on trust and transparency
• Strong systems thinking skills for platform-level information architecture and design systems
• Proficient in utilizing research to inform design decisions and strategies
• Exceptional communication skills, capable of influencing executive decisions

Benefits

• Opportunity to lead a talented design team in a hands-on role
• Collaborative environment with direct partnership across product and engineering teams
• Focus on innovative design solutions in a rapidly evolving field
• Chance to shape the user experience for complex, impactful products
• Engagement in executive-level discussions and decision-making processes

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.