Team Manager, Experience Design

Ladders; United States; Remote; USD 175,000 - 195,000; Full time

Benefits offered by this job

Annual incentive program

Remote work options

Professional development opportunities

Collaborative team environment

Access to cutting-edge design tools

Job summary

Ladders seeks a Team Manager, Experience Design to lead a UX team shaping experiences across complex digital products. You will set design direction, raise quality standards, and partner with cross-functional stakeholders to ensure scalable user experiences.

The role emphasizes balancing multiple workstreams, removing ambiguity, and guiding teams to move forward with confidence. Location is remote for US-based candidates with a competitive compensation package.

Qualifications

• 7–10+ years of professional UX design experience, including 3+ years in a leadership role.
• Direct experience with identity and access management or admin settings consoles.
• Service design experience mapping multi-actor journeys.
• Familiarity with AI-assisted design and prototyping tools.
• Strong end-to-end UX design across complex products.
• Ability to manage conflicting priorities across multiple workstreams.
• Collaborative leadership that builds trust across teams.

Responsibilities

• Lead and develop a team of UX designers through coaching and feedback
• Define design strategy and quality standards for integrations and access management
• Own UX delivery, ensuring quality and consistency across the platform
• Prioritize and sequence work amid conflicting team priorities
• Collaborate closely with Product, Engineering, and Architecture teams on roadmaps
• Run design planning and review sessions to maintain project momentum
• Unblock teams by resolving ambiguities and navigating technical trade-offs

Skills

UX design

Leadership

Cross-functional collaboration

Identity & access management

Service design

AI-assisted design

Prototyping tools

End-to-end UX

Tools

AI-assisted design tools

Prototyping tools

Job description

For our client, we are seeking a Team Manager, Experience Design to join the team of a leader in the Education, Government & Non-Profit space.

This role will guide a UX design team responsible for shaping experiences across complex digital products and platform capabilities. You will set design direction, strengthen quality standards, and partner closely with cross-functional stakeholders to ensure consistent, scalable user experiences. The position also calls for balancing multiple workstreams, removing ambiguity, and helping teams move forward with confidence.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $175,000 – $195,000 annually

Responsibilities

• Lead and develop a team of UX designers through coaching and feedback
• Define design strategy and quality standards for integrations and access management
• Own UX delivery, ensuring quality and consistency across the platform
• Prioritize and sequence work amid conflicting team priorities
• Collaborate closely with Product, Engineering, and Architecture teams on roadmaps
• Run design planning and review sessions to maintain project momentum
• Unblock teams by resolving ambiguities and navigating technical trade-offs

Qualifications

• 7–10+ years of professional UX design experience, including 3+ years in a leadership role
• Direct experience with identity and access management or admin settings consoles
• Service design experience, particularly in mapping multi-actor journeys
• Familiarity with AI-assisted design and prototyping tools
• Strong foundation in end-to-end UX design across complex products
• Ability to manage conflicting priorities across multiple workstreams
• Collaborative leadership that builds trust across teams

Benefits

• Participation in an annual incentive program
• Remote work options
• Professional development opportunities
• Collaborative team environment
• Access to cutting-edge design and prototyping tools

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.