Manager, Private Carrier Affairs

New Jersey Transit Corporation; Newark (NJ); On-site; USD 80,000 - 140,000; Full time

Benefits offered by this job

Health Insurance

Tuition Assistance

Retirement Plans

Pre-Tax Commuter Benefits

Job summary

New Jersey Transit Corporation seeks an on-site administrator to supervise staff, oversee contracted services, and coordinate RFPs for procurements. You will manage payments, service adjustments, and performance data across private carriers to ensure reliable passenger transportation.

The role requires a Bachelor’s degree and extensive experience in bus operations or transportation administration, plus willingness to travel and work non-standard hours.

Qualifications

• Bachelor's degree in Business Administration or related field.
• Six years of experience in bus operation, transportation, maintenance or administration.
• Must possess and maintain a valid automobile driver’s license.
• Ability to work non-standard hours including nights and weekends.
• Contract Administration and/or procurement experience preferred.

Responsibilities

• Supervises PCA Administrators and support staff.
• Compiles and reports statistical production and service data.
• Manages and coordinates the administration of contracted services, including contract preparation, oversight of service adjustments and contract amendments, review of service checks, analysis of revenue and ridership trends.
• Prepares Requests for Proposals (RFP) and coordinates the RFP process for contracted services.
• Oversees the Private Carrier Capital Improvement Program (PCCIP) and Ferry Capital Improvement Program (FCIP) and bus allocation.
• Assists in developing technologies and processes to increase efficiency and reliability of data.
• Develops reporting strategies for disseminating pertinent statistical information to management.
• Investigates and responds to complaints, inquiries and other matters.

Skills

Analytical skills

Communication

Problem solving

Writing

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office

Job description

Move forward with us! At NJ TRANSIT, you will join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time – and we are looking to hire talented people with a love of learning to make it all possible!

Supervises the monitoring of the equipment lease, contracting out, and capital funding programs to private carriers for the provision of public transportation. Supports the Administrators in ensuring carriers are in compliance with all lease and/or contract conditions. Coordinates RFP process for contracted services.

Roles and Responsibilities:

• Supervises PCA Administrators and support staff.
• Compiles and reports statistical production and service data.
• Manages and coordinates the administration of contracted services, including contract preparation, oversight of service adjustments and contract amendments, review of service checks, analysis of revenue and ridership trends, implementation of Internal Audit recommendations, and review of payments, etc.
• Responsible for preparing Requests for Proposals (RFP) and coordinating the RFP process for the procurement contracted services with the Procurement Department and all other required business partners.
• Oversees the Private Carrier Capital Improvement Program (PCCIP) and Ferry Capital Improvement Program (FCIP), including related programs and expenditures. Supervises the administration of the Bus Allocation Program and revenue vehicle lease agreements.
• Assists in developing technologies and processes to increase the efficiency, productivity, and reliability of data used to monitor contracted services.
• Develops reporting strategies to assist Private Carrier Affairs effectively disseminating pertinent statistical information to executive management and relevant business partners.
• Investigates and responds to a variety of complaints, inquiries, correspondence, referrals, and other matters.

This Position Supervises:

Education, Experience and Qualifications:

• Minimum:
• Bachelor's degree in Business Administration or related field or equivalent.
• One year of closely related experience can be substituted for each year of education required. Six (6) years of experience in bus operation, transportation, maintenance or administration, to include project management experience, and experience in dealing with third party contractors.
• Must possess and maintain a valid automobile driver’s license.
• Must have the ability to work non-standard hours including nights and weekends.
• Preferred:
• Contract Administration and/or procurement experience.
• Public transportation operations experience.

Knowledge and Skills:

• Proficient in Microsoft Office products such as Excel, Word, and PowerPoint. Strong analytical, comprehension, communication, problem solving and writing skills.
• Preferred:
• Knowledge and understanding of Private Carrier Affairs programs.
• Knowledge and understanding of NJ Transit bus system and operations

Certifications, Licenses, Registrations:

• Primarily in an office environment with some field work required.
• Must be willing and able to independently travel throughout the state of New Jersey to locations not accessible by public transportation.

Other Conditions:

• Position is on-call 24-hour, 7 day requiring ability to respond to operational emergencies including service disruption, system outages, and major events.
• Must attend out of state emergency operations and response training such as TEEX as necessary and respond or report to the Emergency Operations Center (EOC) when needed.

At NJ Transit, you will enjoy a competitive salary and excellent benefits package:

• Salary range: $80,000 - $140,000
• Comprehensive Family Health Insurance – Medical, Prescription, Dental, Vision
• Flexible Spending Account
• Life Insurance
• Tuition Assistance
• Pre-Tax Commuter Benefits Plan
• Retirement Plans
• 401(a) - Retirement plan with a 6% employer contribution
• 401(k) - Retirement saving plan with up to an 3% company match
• 457(b) - Deferred Savings Plan

NJ TRANSIT is an Equal Opportunity Employer.