Manager, Practice Integration (Northeast)

BioTissue Ocular; New York (NY); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Health Savings Account

401(k) Retirement Savings Plan

Paid Time Off

Parental Leave

Job summary

BioTissue is seeking a Practice Integration Manager to collaborate with marketing and sales to optimize select practices for dry eye and ocular surface health before cataract surgery.

You will work with front desk to physicians, educating teams and influencing decisions to implement protocols across clinical settings. Travel up to 50% is required.

Qualifications

• Bachelor’s degree in a related field; advanced degrees or certifications preferred.
• 5+ years in a clinical or practice setting with optometric/ophthalmic knowledge.
• Ability to consult, educate, and influence diverse stakeholders.
• Proven track record implementing protocols in clinical settings.
• Strong understanding of dry eye management and cataract prep protocols.

Responsibilities

• Identify target accounts for practice optimization focusing on dry eye and cataract preparation.
• Assess needs, recommend protocols, and implement strategies to improve efficiency and outcomes.
• Engage front desk to physicians to ensure protocol adoption across the practice.
• Act as SME in ocular surface optimization and dry eye management.

Skills

Consulting

Educate stakeholders

Ophthalmic protocols

Dry eye management

Ocular surface optimization

Education

Bachelor's degree in related field

Optometry/ophthalmology healthcare admin certs (preferred)

Job description

About BioTissue & Our Culture

At BioTissue, we transform the gift of life by sharing miracles. We are a diverse community, where talent and teamwork are core to who we are. Here, you are EMPOWERED to do the work you love, be yourself, and make an impact. Resilient and committed to our vision, we embrace challenges, celebrate courage, and take great pride in our work to create life-changing products. Purpose led us here. Passion and legacy keep us going.

About BioTissue & Our Culture

At BioTissue, we transform the gift of life by sharing miracles. We are a diverse community, where talent and teamwork are core to who we are. Here, you are EMPOWERED to do the work you love, be yourself, and make an impact. Resilient and committed to our vision, we embrace challenges, celebrate courage, and take great pride in our work to create life-changing products. Purpose led us here. Passion and legacy keep us going.

Position Summary

The Practice Integration Manager will play a pivotal role in collaborating with the marketing and sales leadership teams to identify key customer accounts that meet specific criteria for practice optimization and efficiency. The primary focus will be on assisting practices in developing and implementing protocols and educating the sales team on practice integration protocols, that address dry eye disease and optimize ocular surface health prior to cataract surgery.

This position requires working closely with all aspects of practice, from front desk personnel to physicians, as well as a number of sales professionals and sales leaders. The individual in this role must be a subject matter expert in protocols within optometric and ophthalmic practices and demonstrate the ability to consult, educate, and influence stakeholders at every level. Experience in a clinical environment is essential, and the role demands staying current with industry trends while collaborating with various cross‑functional partners, including marketing, sales training, reimbursement, and Medical Science Liaisons (MSLs).

Essential Duties & Responsibilities

• Collaborate with marketing and sales leadership to identify target accounts that need practice optimization, specifically focusing on dry eye disease and ocular surface preparation for cataract surgery.
• Work directly with practices to assess needs, recommend protocols, and implement strategies that drive efficiencies and improved patient outcomes.
• Engage with every function within the practice, including front desk, billing, coding, practice administrators, medical technicians, optometrists, and ophthalmologists, to ensure seamless adoption of recommended protocols.
• Act as a subject matter expert in the field of ocular surface optimization and dry eye disease management, providing guidance and insights on industry best practices.
• Influence and consult with key stakeholders within practices, from front desk staff to physician partners, ensuring buy-in and understanding of the protocols and changes recommended.
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Position Expertise/Qualifications

• Bachelor’s degree in a related field; advanced degrees or certifications in optometry, ophthalmology, or healthcare administration preferred.
• 5+ years of experience working in a clinical or practice setting, with a strong understanding of optometric and ophthalmic practices.
• Demonstrated ability to consult, educate, and influence a diverse range of stakeholders, from administrative staff to physicians.
• Proven track record of successfully implementing protocols or changes within a clinical setting.
• Strong understanding of dry eye disease management, ocular surface optimization, and cataract surgery preparation protocols.
• Excellent communication and interpersonal skills, with the ability to build strong relationships at all levels of an organization.
• Ability to work independently and manage multiple priorities in a fast‑paced environment.
• Willingness to travel to client practices as needed.

Preferred Experience

• Previous experience working with cross‑functional teams in marketing, sales, or healthcare‑related functions.
• Familiarity with reimbursement processes and billing and coding practices within optometric and ophthalmic settings.
• Knowledge of industry trends, emerging technologies, and best practices related to ocular surface optimization and dry eye disease.

Physical Requirements

• Sedentary work that generally requires sitting and/or standing

Travel Requirements

• Remote with up to 50% travel required.

Total Rewards

At BioTissue, we believe our people are our greatest asset. We offer a comprehensive Total Rewards package designed to support employees' health, financial wellbeing, professional growth, and work-life balance.

Our benefits may include:

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
• 401(k) Retirement Savings Plan
• Company-Paid Basic Life and AD&DD Insurance
• Voluntary Life and AD&DD Insurance
• Short-Term and Long-Term Disability Coverage
• Employee Assistance Program (EAP)
• Legal and Identity Protection Benefits
• Pet Insurance
• Paid Time Off and Company Holidays
• Paid Parental and Birthing Leave
• Family and Medical Leave (FMLA), where applicable
• Tuition Reimbursement and Professional Development Support
• Performance-Based Incentive Opportunities
• Equity or Stock Programs, where applicable

Benefits eligibility and offerings may vary based on position, location, and employment status.

ADA Statement

BioTissue is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and employment lifecycle. If you require assistance or accommodation to participate in the application process or perform the essential functions of a position, please contact us to discuss your needs.

Qualified applicants with disabilities will be considered for employment and may be eligible to perform the essential functions of the position with or without reasonable accommodation.

Equal Employment Opportunity

BioTissue is committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute. We welcome applicants from diverse backgrounds and experiences and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs, without regard to any legally protected characteristic.