Manager, Practice Integration – Northeast

Jobtailor; Maine; On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking a seasoned clinical liaison to drive practice optimization for dry eye management and ocular surface preparation in cataract surgery. You will partner with marketing, sales leadership, and practices to recommend protocols and implement them across diverse stakeholders.

The role requires engaging with administrative staff and physicians, delivering training, and tracking outcomes to drive efficiencies and better patient results. Travel to client practices is anticipated.

Qualifications

• Bachelor’s degree in a related field; advanced degrees or certifications preferred.
• 5+ years in a clinical or practice setting with optometric/ophthalmic exposure.
• Ability to consult, educate, and influence diverse stakeholders.
• Proven track record implementing protocols in clinical settings.
• Strong understanding of dry eye management and cataract prep protocols.

Responsibilities

• Identify target accounts needing practice optimization for dry eye and cataract prep.
• Assess needs, recommend protocols, and implement adoption strategies.
• Engage with front desk, billing, coding, and physicians to ensure protocol uptake.
• Develop and deliver training materials and protocols.
• Track metrics on practice optimization and patient outcomes.

Skills

Dry Eye Disease Management

Ocular Surface Optimization

Cataract Surgery Preparation

Stakeholder Engagement

Clinical Protocol Implementation

Education

Bachelor's Degree

Advanced Degrees in Optometry

Ophthalmology Certification

Healthcare Administration Certification

Tools

Cross-Functional Team Collaboration

Training Material Development

Metrics Tracking

Consultation Skills

Job description

Duties

• Collaborate with marketing and sales leadership to identify target accounts that need practice optimization, specifically focusing on dry eye disease and ocular surface preparation for cataract surgery.
• Work directly with practices to assess needs, recommend protocols, and implement strategies that drive efficiencies and improved patient outcomes.
• Engage with every function within the practice, including front desk, billing, coding, practice administrators, medical technicians, optometrists, and ophthalmologists, to ensure seamless adoption of recommended protocols.
• Act as a subject matter expert in the field of ocular surface optimization and dry eye disease management, providing guidance and insights on industry best practices.
• Influence and consult with key stakeholders within practices, from front desk staff to physician partners, ensuring buy-in and understanding of the protocols and changes recommended.
• Stay up-to-date with the latest trends, research, and developments in the field of dry eye disease, ocular surface optimization, and cataract surgery preparation.
• Collaborate with cross-functional teams, including marketing, sales training, reimbursement specialists, and MSLs, to ensure alignment and support for practice integration initiatives.
• Develop and deliver training materials, protocols, and presentations that address practice needs and drive adoption of new processes and technologies.
• Educate sales representatives on Sales Training & Development content.
• Track and report on key metrics related to practice optimization and patient outcomes, making adjustments as necessary to improve performance.

Requirements

• Bachelor’s degree in a related field; advanced degrees or certifications in optometry, ophthalmology, or healthcare administration preferred.
• 5+ years of experience working in a clinical or practice setting, with a strong understanding of optometric and ophthalmic practices.
• Demonstrated ability to consult, educate, and influence a diverse range of stakeholders, from administrative staff to physicians.
• Proven track record of successfully implementing protocols or changes within a clinical setting.
• Strong understanding of dry eye disease management, ocular surface optimization, and cataract surgery preparation protocols.
• Excellent communication and interpersonal skills, with the ability to build strong relationships at all levels of an organization.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Willingness to travel to client practices as needed.
• Previous experience working with cross-functional teams in marketing, sales, or healthcare-related functions preferred.
• Familiarity with reimbursement processes and billing and coding practices within optometric and ophthalmic settings preferred.
• Knowledge of industry trends, emerging technologies, and best practices related to ocular surface optimization and dry eye disease.

Core Competencies

Demonstrates expertise in dry eye disease management and ocular surface optimization, with a strong ability to consult and influence diverse stakeholders in clinical settings. Proven track record in implementing protocols that enhance practice efficiencies and improve patient outcomes.

Highest-signal resume keywords

• Dry Eye Disease Management
• Ocular Surface Optimization
• Cataract Surgery Preparation
• Stakeholder Engagement
• Clinical Protocol Implementation

Hard Skills

• Clinical Practice Experience
• Protocol Development
• Metrics Tracking
• Training Material Development
• Consultation Skills

Soft Skills

• Excellent Communication
• Interpersonal Skills
• Relationship Building
• Independent Work
• Multi-Priority Management

Certifications & Qualifications

• Bachelor’s Degree
• Advanced Degrees in Optometry
• Ophthalmology Certification
• Healthcare Administration Certification

Industry Keywords

• Optometric Practices
• Ophthalmic Practices
• Reimbursement Processes
• Billing and Coding Practices
• Cross-Functional Team Collaboration