Manager, Platform Services Project Management (Remote)

CrowdStrike; California; A distancia; USD 140.000 - 195.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Market-leading compensation

Equity grants

Health insurance and benefits

Vibrant culture and autonomy

Disability and veteran support

Descripción de la vacante

CrowdStrike Inc. is seeking a Professional Services Manager to lead a team of project managers, drive efficient deployment, and ensure portfolio delivery within budget. You will work across cross-functional teams to refine processes and improve customer satisfaction while advancing CrowdStrike Platform Services delivery.

The role emphasizes project discipline, KPI reporting, risk management, and alignment with security frameworks, with remote-friendly options and strong compensation potential.

Formación

• BS in Computer Science, MIS, Business or equivalent education or experience.
• Strong proficiency with PM software: Clarizen, Asana, Gainsight, JIRA.
• Masters in management is a plus; PMP certification is a plus.

Responsabilidades

• Oversee a team of project managers, providing mentorship and performance management.
• Collaborate with cross-functional teams to ensure platform solutions align with security strategies.
• Report KPIs and PMO metrics to executive leadership and improve delivery processes.
• Apply risk management and delivery methodology to minimize exposure and ensure on-time, on-budget projects.

Conocimientos

Team Management

Stakeholder Engagement

KPI reporting

Risk Management

Adaptive / flexible

Interpersonal skills

Educación

BS in Computer Science, MIS, Business, or equivalent

Masters in management

PMP certification

Herramientas

Clarizen

Asana

Gainsight

JIRA

Descripción del empleo

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. The future of cybersecurity starts with you.

As the Professional Services Manager (Project/Program Management), you will lead a team of Project Managers, ensuring efficient use of deployment resources to deliver projects on time and within budget. You will oversee customer deployment projects, drive program and process initiatives, and collaborate with cross-functional teams to improve processes. You will be directly responsible for ensuring portfolio delivery efficiency, meeting revenue targets, and maintaining high levels of customer satisfaction. This role is critical in developing and implementing our Platform Services delivery methodology.

Responsibilities

• Team Management: Oversee a team of project managers, providing mentorship, training, and performance management to foster a high-performance culture.
• Stakeholder Engagement: Collaborate with cross-functional teams to ensure seamless integration of platform solutions into existing security frameworks.
• Report on key performance indicators (KPIs) and reporting mechanisms to measure the effectiveness of the PMO and present findings to executive leadership.
• Risk Management: Ensure PMO practices align with the company's overall risk management strategy. Apply delivery methodology effectively, implement project standards, and minimize exposure and risk.

Qualifications

• BS in Computer Science, MIS, Business, or equivalent education/training/experience or equivalent military experience required.
• Strong proficiency with project management software, such as Clarizen, Asana, Gainsight, or JIRA.
• Good organizational skills including tool utilization (spreadsheets, project management tools, mind maps), information collection, attention to detail, and prioritization.
• Strong interpersonal skills including appreciation and the ability to elicit collaboration from a wide variety of sources, including upper management, clients, and other departments.
• Flexible to shifting priorities, demands, and timelines - able to promptly and expertly react to project adjustments and alterations.
• Masters in management discipline is a plus.
• Project Management Institute PMP(r) certification or equivalent a plus.

#LI-Remote

Benefits

• Market leader in compensation and equity awards
• Competitive vacation and holidays for recharge
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• We support veterans and individuals with disabilities through our affirmative action program.

Compensation

S. candidates is $140,000 - $195,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.; CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location.

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The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.