Manager, Platform Services Project Management (Remote)

CrowdStrike; Sacramento (CA); Remote; USD 140,000 - 195,000; Full time

Benefits offered by this job

Market-leading compensation and equity

Comprehensive wellness programs

Generous vacation and holidays

Parental and adoption leaves

Professional development opportunities

Employee networks and volunteer机会

Vibrant office culture and recognition

Job summary

CrowdStrike seeks a Professional Services Manager (Project/Program Management) to lead a team of Project Managers delivering customer deployment projects on time and within budget. You will drive program initiatives and collaborate across functions to improve processes and platform services delivery.

Your role focuses on portfolio efficiency, revenue targets, and maintaining high customer satisfaction while applying our delivery methodology.

Qualifications

• BS in Computer Science, MIS, Business, or equivalent education/training/experience.
• Strong proficiency with project management software (Clarizen, Asana, Gainsight, or JIRA).
• Excellent presentation skills including written and oral.

Responsibilities

• Lead a team of Project Managers to deliver projects on time and within budget.
• Collaborate with cross-functional teams to integrate platform solutions into security frameworks.
• Report on KPIs and PMO effectiveness to executives.

Skills

Project management

Clarizen

Asana

Gainsight

JIRA

Presentation skills

Organization

Interpersonal skills

Education

BS in Computer Science / MIS / Business or equivalent

Masters in management (a plus)

Project Management Institute PMP certification (a plus)

Tools

Clarizen

Asana

Gainsight

JIRA

Job description

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we are here to stop breaches, and we have redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We are proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We are always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role

As the Professional Services Manager (Project/Program Management), you will lead a team of Project Managers, ensuring efficient use of deployment resources to deliver projects on time and within budget. You will oversee customer deployment projects, drive program and process initiatives, and collaborate with cross-functional teams to improve processes. You will be directly responsible for ensuring portfolio delivery efficiency, meeting revenue targets, and maintaining high levels of customer satisfaction. This role is critical in developing and implementing our Platform Services delivery methodology.

What You'll Do

Team Management

Oversee a team of project managers, providing mentorship, training, and performance management to foster a high-performance culture. Staff, coach, and upskill team members according to their career plans and ambitions.

Stakeholder Engagement

Collaborate with cross-functional teams to ensure seamless integration of platform solutions into existing security frameworks.

Reporting and Metrics

Report on key performance indicators (KPIs) and reporting mechanisms to measure the effectiveness of the PMO and present findings to executive leadership.

Risk Management

Ensure PMO practices align with the company's overall risk management strategy. Apply delivery methodology effectively, implement project standards, and minimize exposure and risk.

What You'll Need

• BS in Computer Science, MIS, Business, or equivalent education/training/experience or equivalent military experience required.
• Strong proficiency with project management software, such as Clarizen, Asana, Gainsight, or JIRA.
• Excellent presentation skills including written, oral presentation.
• Good organizational skills including tool utilization (spreadsheets, project management tools, mind maps), information collection, attention to detail, and prioritization.
• Strong interpersonal skills including appreciation and the ability to elicit collaboration from a wide variety of sources, including upper management, clients, and other departments.
• Flexible to shifting priorities, demands, and timelines - able to promptly and expertly react to project adjustments and alterations.
• Proven experience utilizing AI technologies to enhance decision‑making, streamline workflows and processes, improve efficiency and drive business outcomes.
• Masters in management discipline is a plus.
• Project Management Institute PMP(r) certification or equivalent a plus.
• #LI-AC1#LI-Remote
• This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.

Benefits of Working at CrowdStrike

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

The base salary range for this position for all U.S. candidates is $140,000 - $195,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.

Expected Close Date of Job Posting is:12-26-2026