Manager Patient Safety

St Mary Medical Center; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Relocation assistance

Sign-on bonus up to 10%

Performance-based bonus

Employer-funded retirement

No-cost medical coverage

28 days PTO

Job summary

Dignity Health - St. Mary Medical Center in Long Beach, CA, seeks a Manager of Patient Safety and Risk to oversee the hospital's safety program, coordinate event reporting and investigations, ensure compliance with accreditation standards, and drive risk reduction initiatives across clinical teams and leadership.

The role requires RN licensure preferred, strong communication skills, and leadership in risk management; relocation assistance and a sign-on bonus up to 10% are offered, plus annual

Qualifications

• RN licensure preferred and relevant nursing experience in patient safety.
• Experience leading risk management activities and teams.
• Strong communication and collaboration with leadership and staff.

Responsibilities

• Oversee the Patient Safety Program, including data collection, analysis and reporting of events.
• Investigate events and near misses, identify root causes and actions.
• Coordinate claims processes and manage hospital legal documentation and liability concerns.

Skills

RN licensure preferred

Patient safety

Risk management

Leadership

Communication skills

Education

Bachelor's degree in Nursing or related field

Job description

Where You'll Work

Founded as a faith-based hospital in 1923 by the Sisters of Charity of the Incarnate Word, Dignity Health - St. Mary Medical Center is a 389-bed, acute care, nonprofit hospital located in Long Beach, California. The hospital offers a full complement of services, including a Level II trauma center, cardiac and vascular center, surgical weight loss, maternity and the CARE Center, which is a recognized PrEP center of excellence. The hospital shares a legacy of humankindness with Dignity Health, one of the nation's five largest health care systems. Visit https://www.dignityhealth.org/socal/locations/stmarymedical for more information.

One Community. One Mission. One California.

Job Summary and Responsibilities

As our Manager of Patient Safety and Risk at St. Mary Medical Center, you will oversee the facility's Patient Safety Program, including the Patient Safety Plan requirements for the collection, analysis and reporting of events and patient safety data, investigation of events and near misses, and will ensure all accreditation and regulatory requirements for patient safety are fully met. Every day, you will participate in system office initiatives and programs to mitigate identified risks which result in reduced costs, reduced adverse patient outcomes, and safer patient care. You will also coordinate claim team requests and collaborate with other key stakeholders to implement learnings from claims. You will also spearhead the the coordination of all legal documents related to hospital liability. To be successful in this role, you will need to leverage your expertise to be proactive, always thinking ahead and having solutions ready. You will need to be an educator with strong communication skills. Our ideal candidate will be a Registered Nurse (RN) with experience in patient safety and risk management for a general acute-care Hospital.

We are offering relocation assistance to all hires who meet relocation eligibility requirements, and we are offering a sign-on bonus up to 10% of salary to fully qualified external hires.

Additional incentives for this position include an annual performance-based bonus program, annual employer-funded retirement contribution (no employee contribution required), no-cost medical coverage for the employee, and 28 days PTO accrued annually.

Job Requirements

Required Education and Experience

• Bachelor's degree required, or five (5) years of related job or industry experience in lieu of degree.
• Minimum of three (3) years of risk management, patient safety and/or other related professional experience and a minimum of two (2) years of experience managing/supervising employees and/or vendors required.

Required Special Skills and Training

• Experience with the event reporting process, root cause analyses, and event investigation/review.
• Experience with patient compliant/grievance investigations and prompt resolution.
• Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
• Familiar with all legal documents related to hospital liability, including management of subpoenas, Summaries and Complaints and other related activities.
• Knowledge of federal, state and local healthcare related laws and regulations; ability to comply with these in healthcare practices and activities.
• Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
• Experience with risk and the implementation of HPI and cause analysis.
• Strong professional, organizational and interpersonal skills for working with teams, physicians, committees and senior management.
• Excellent communication skills (oral and written), presentation style, including the ability to concisely present data to leaders, clinicians and staff at all levels of the organization.

Preferred Qualifications

• Licensure as a Registered Nurse (RN).

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