Manager Patient Safety

Dignity Health; Long Beach (CA); On-site; USD 78,867 - 117,316; Full time

Benefits offered by this job

Sign-on bonus

Relocation assistance

Annual performance-based bonus

Medical benefits

28 days PTO annually

Job summary

A nonprofit healthcare organization in California is seeking a Manager of Patient Safety and Risk. The ideal candidate will have a Bachelor's degree and significant experience in patient safety and risk management. Responsibilities include overseeing the Patient Safety Program, ensuring compliance with regulations, and managing investigations related to patient safety. This role comes with a competitive pay range and attractive benefits such as sign-on bonuses, medical benefits, and generous paid time off.

Qualifications

• Minimum of three years of risk management and patient safety experience.
• Two years of managing/supervising experience required.

Responsibilities

• Oversee the facility's Patient Safety Program.
• Coordinate claim team requests and implement learnings from claims.
• Ensure compliance with accreditation and regulatory requirements.

Skills

Event reporting process

Root cause analyses

Patient complaint/grievance investigations

Knowledge of healthcare risks

Legal document management

Communication skills

Interpersonal skills

Education

Bachelor's degree in related field

Job description

Job Summary And Responsibilities

We are offering to qualified and experienced candidates a sign‑on bonus not to exceed 10% of salary for this position. Our ideal candidate will be a registered nurse (RN) with experience in patient safety and risk management for a general acute‑care hospital.

As our Manager of Patient Safety and Risk at St. Mary Medical Center, you will oversee the facility's Patient Safety Program, including the Patient Safety Plan requirements for the collection, analysis and reporting of events and patient safety data, investigation of events and near misses, and will ensure all accreditation and regulatory requirements for patient safety are fully met. You will participate in system office initiatives and programs to mitigate identified risks which result in reduced costs, reduced adverse patient outcomes, and safer patient care. You will also coordinate claim team requests and collaborate with other key stakeholders to implement learnings from claims. You will spearhead the coordination of all legal documents related to hospital liability.

If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us.

Benefits and Offerings

• Sign‑on bonus
• Relocation assistance
• Annual performance‑based bonus program
• Annual employer contribution to retirement program (no employee contribution needed)
• Medical benefits for the employee at no payroll deduction
• 28 days PTO accrued annually

Job Requirements

Required Education and Experience

• Bachelor's degree required, or five (5) years of related job or industry experience in lieu of degree.
• Minimum of three (3) years of risk management, patient safety and/or other related professional experience and a minimum of two (2) years of experience managing/supervising employees and/or vendors required.

Required Special Skills And Training

• Experience with the event reporting process, root cause analyses, and event investigation/review.
• Experience with patient compliant/grievance investigations and prompt resolution.
• Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
• Familiar with all legal documents related to hospital liability, including management of subpoenas, Summaries and Complaints and other related activities.
• Knowledge of federal, state and local healthcare related laws and regulations; ability to comply with these in healthcare practices and activities.
• Experience with risk and the implementation of HPI and cause analysis.
• Strong professional, organizational and interpersonal skills for working with teams, physicians, committees and senior management.
• Excellent communication skills (oral and written), presentation style, including the ability to concisely present data to leaders, clinicians and staff at all levels of the organization.

Preferred Qualifications

• Licensure as a registered nurse (RN).

Where You’ll Work

Founded as a faith‑based hospital in 1923 by the Sisters of Charity of the Incarnate Word, Dignity Health – St. Mary Medical Center is a 389‑bed, acute care, nonprofit hospital located in Long Beach, California. The hospital offers a full complement of services, including a Level II trauma center, cardiac and vascular center, surgical weight loss, maternity and the CARE Center, which is a recognized PrEP center of excellence. The hospital shares a legacy of humankindness with Dignity Health, one of the nation’s five largest health care systems. Visit https://www.dignityhealth.org/socal/locations/stmarymedical for more information.

One Community. One Mission. One California.

Pay Range

$57.25 – $85.16 /hour