Manager Patient Safety

CommonSpirit Health; Glendale (CA); On-site; USD 75,106 - 111,723; Full time

Benefits offered by this job

Relocation assistance

Annual performance-based bonus program

29 days PTO accrued annually

Medical benefits for the employee at no payroll deduction

Job summary

A leading healthcare system is seeking a Manager of Patient Safety and Risk for their Glendale Memorial Hospital. The role involves overseeing the Patient Safety Program, ensuring compliance with all regulations, and managing risk effectively. The ideal candidate will have significant experience in risk management and patient safety, as well as strong leadership skills. Benefits include relocation assistance, performance bonuses, and extensive PTO. This is a pivotal role in delivering excellent healthcare outcomes.

Qualifications

• Minimum of three years of risk management or patient safety experience.
• Management experience of two years is required.
• Licensure as a Registered Nurse is preferred.

Responsibilities

• Oversee the Patient Safety Program of the facility.
• Ensure compliance with accreditation and regulatory requirements.
• Coordinate claims team requests and collaborate with stakeholders.

Skills

Experience with the event reporting process

Knowledge of risks faced by patients in healthcare

Excellent communication skills

Strong professional and organizational skills

Education

Bachelor's degree or five years of related experience

Job description

Job Summary And Responsibilities

Our ideal candidate will be a Registered Nurse (RN) with experience in patient safety and risk management for a general acute-care Hospital.

As our Manager of Patient Safety and Risk at Glendale Memorial Hospital and Health Center, you will oversee the facility's Patient Safety Program, including the Patient Safety Plan requirements for the collection, analysis and reporting of events and patient safety data, investigation of events and near misses, and will ensure all accreditation and regulatory requirements for patient safety are fully met. You will participate in system office initiatives and programs to mitigate identified risks which result in reduced costs, reduced adverse patient outcomes, and safer patient care. You will also coordinate claim team requests and collaborate with other key stakeholders to implement learnings from claims, and spearhead the coordination of all legal documents related to hospital liability.

If you are committed to social justice, health equity, and prepared to work for a health system delivering care in new, innovative ways, you belong with us.

Benefits and Offerings

• Relocation assistance.
• Annual performance-based bonus program.
• Annual employer contribution to retirement program (no employee contribution needed).
• Medical benefits for the employee at no payroll deduction.
• 29 days PTO accrued annually.

Job Requirements

Required Education and Experience:

• Bachelor's degree required, or five (5) years of related job or industry experience in lieu of degree.
• Minimum of three (3) years of risk management, patient safety and/or other related professional experience and a minimum of two (2) years of experience managing/supervising employees and/or vendors required.

Required Special Skills And Training

• Experience with the event reporting process, root cause analyses, and event investigation/review.
• Experience with patient compliant/grievance investigations and prompt resolution.
• Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
• Familiar with all legal documents related to hospital liability, including management of subpoenas, Summaries and Complaints and other related activities.
• Knowledge of federal, state and local healthcare related laws and regulations; ability to comply with these in healthcare practices and activities.
• Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
• Experience with risk and the implementation of HPI and cause analysis.
• Strong professional, organizational and interpersonal skills for working with teams, physicians, committees and senior management.
• Excellent communication skills (oral and written), presentation style, including the ability to concisely present data to leaders, clinicians and staff at all levels of the organization.

Preferred Qualifications

• Licensure as a Registered Nurse (RN).

Where You'll Work

Founded in 1926, Dignity Health - Glendale Memorial Hospital and Health Center is a 334-bed, acute care, nonprofit hospital. Serving over 70,000 patients annually, the hospital offers a full complement of services including a Level III NICU, heart care, wound care and surgical services. Additionally, Glendale Memorial Hospital has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Thrombectomy-Capable Stroke Center and a SRC Center of Excellence for Robotic Surgery and Colorectal Surgery.

One Community. One Mission. One California.

Pay Range

$54.52 - $81.10 /hour