Manager, Patient Care Services

St. Luke’s Health Network, Inc.; Orwigsburg (Schuylkill County); On-site; USD 95,000 - 125,000; Full time

Job summary

St. Luke's University Health Network is seeking a Manager of Patient Care to lead patient care operations, resource utilization, and clinical programs across departments. The role requires progressive management experience, BLS/ACLS, and strong supervision of nursing staff.

Preferred qualifications include a BSN and PA RN licensure, with a Master’s degree favored. This position emphasizes improving efficiency, quality of care, and regulatory compliance within hospital services.

Qualifications

• Progressive management experience with supervision of staff.
• BLS/ACLS, critical care experience required; cardiac and stroke protocols preferred.
• Graduates from accredited nursing programs with ongoing education

Responsibilities

• Maintains daily operations and resource utilization in patient care areas.
• Provides clinical leadership for code blue and rapid response teams.
• Oversees hospital supervisors and other departments as assigned.
• Oversees blood management and chest pain center accreditation programs including regulatory tasks.
• Assesses processes and develops best-practice standards.

Skills

Nursing leadership

Code Blue leadership

Rapid response coordination

Regulatory compliance

Staff supervision

Critical care

Education

BSN preferred

PA RN license

BN/BSN required within 5 years

Master's degree preferred

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Manager of Patient Care is responsible for resource utilization, code blue team, rapid response team, blood management, hospital supervisors, and coordination of specialty programs and services. This position will support the evaluation of existing processes to reduce cost, improve sustainability, and develop best practices within patient care services.

JOB DUTIES AND RESPONSIBILITIES:

• Maintains daily operations and resource utilization throughout patient care areas.
• Provides clinical leadership and expertise for code blue and rapid response teams.
• Provides administrative oversight of the hospital supervisors and other departments as assigned.
• Provides oversight of blood management, chest pain center accreditation program and other specialty services and programs including regulatory requirements, data collection, education, and auditing processes.
• Assesses processes for relevance and efficiency and develops best practice standards.

PHYSICAL AND SENSORY REQUIREMENTS:

• Sit up to 2 hours per day; 1 hour at a time.
• Stand for up to 10 hours per day; 8 hours at a time.
• Walk 6 hours per day; 15 minutes at a time.
• Consistently lift, carry and push objects up to 10 pounds.
• Occasionally lift, carry and push objects up to 75 pounds.
• Transport patients weighing up to 250 pounds via wheelchair, bed and/or stretcher.
• Frequently stoop and bend.
• Frequently reach above shoulder level.
• Must be able to perceive attributes of an object through touch.
• Must be able to hear as it relates normal conversation and high/low frequencies.
• Must be able to see as it relates to general, near, far, color and peripheral vision.

EDUCATION:

• Graduate of an accredited professional nursing program.
• Registered Nurse with current license to practice in the state of Pennsylvania or seeking licensure through endorsement.
• Bachelor of Nursing preferred.
• Enrollment in Bachelor of Nursing program required upon hire or at time of promotion.
• Bachelor of Nursing required within 5 years of hire or promotion.
• Master's degree preferred.

TRAINING AND EXPERIENCE:

• Progressive management experience required, including the supervision of staff.
• BLS/ACLS, critical care experience required; experience with cardiac and stroke patients/protocols preferred.

St. Luke's University Health Network is an Equal Opportunity Employer.