Manager, Patient Care Services

St. Luke's University Health Network; Orwigsburg (Schuylkill County); On-site; USD 100,000 - 150,000; Full time

Job summary

St. Luke’s University Health Network seeks a Manager of Patient Care to lead patient care operations and resource utilization, guiding clinical teams and ensuring regulatory compliance across services.

The role requires RN licensure in PA, progressive management experience, and expertise in BLS/ACLS, with preference for BSN and Master’s credentials. Responsibilities include coordinating hospital supervision, specialty programs and quality improvement initiatives.

Qualifications

• Graduate of an accredited professional nursing program with RN license in PA.
• Bachelor of Nursing preferred; enrollment or promotion timing specified.
• Progressive management experience required with staff supervision.
• BLS/ACLS; critical care experience; cardiac and stroke protocols preferred.

Responsibilities

• Maintains daily operations and resource utilization across patient care areas.
• Provides clinical leadership for code blue and rapid response teams.
• Provides administrative oversight of hospital supervisors and other departments as assigned.
• Oversees blood management, chest pain center accreditation program and other specialty services with regulatory compliance, data collection, education and auditing.
• Assesses processes for relevance and efficiency and develops best practice standards.

Skills

Clinical leadership

Code blue leadership

Administrative oversight

Blood management oversight

Regulatory compliance

Data collection

Auditing

Education

PA RN license

BSN preferred

Bachelor's in Nursing within 5 years

Master’s degree preferred

Job description

St. Luke’s is proud of the skills, experience and compassion of its employees. The employees of St. Luke’s are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient’s ability to pay for health care.

The Manager of Patient Care is responsible for resource utilization, code blue team, rapid response team, blood management, hospital supervisors, and coordination of specialty programs and services. This position will support the evaluation of existing processes to reduce cost, improve sustainability, and develop best practices within patient care services.

JOB DUTIES AND RESPONSIBILITIES:

• Maintains daily operations and resource utilization throughout patient care areas.
• Provides clinical leadership and expertise for code blue and rapid response teams.
• Provides administrative oversight of the hospital supervisors and other departments as assigned.
• Provides oversight of blood management, chest pain center accreditation program and other specialty services and programs including regulatory requirements, data collection, education, and auditing processes.
• Assesses processes for relevance and efficiency and develops best practice standards.

PHYSICAL AND SENSORY REQUIREMENTS:

Sit up to 2 hours per day; 1 hour at a time. Stand for up to 10 hours per day; 8 hours at a time. Walk 6 hours per day; 15 minutes at a time. Consistently lift, carry and push objects up to 10 pounds. Occasionally lift, carry and push objects up to 75 pounds. Transport patients weighing up to 250 pounds via wheelchair, bed and/or stretcher. Frequently stoop and bend. Frequently reach above shoulder level. Must be able to perceive attributes of an object through touch. Must be able to hear as it relates normal conversation and high/low frequencies. Must be able to see as it relates to general, near, far, color and peripheral vision.

EDUCATION:

Graduate of an accredited professional nursing program. Registered Nurse with current license to practice in the state of Pennsylvania or seeking licensure through endorsement. Bachelor of Nursing preferred. Enrollment in Bachelor of Nursing program required upon hire or at time of promotion. Bachelor of Nursing required within 5 years of hire or promotion. Master’s degree preferred

TRAINING AND EXPERIENCE:

Progressive management experience required, including the supervision of staff. BLS/ACLS, critical care experience required; experience with cardiac and stroke patients/protocols preferred.

St. Luke’s University Health Network is an Equal Opportunity Employer.