Assistant Patient Care Manager, Operating Room

St. Luke’s University Health Network; Stroudsburg (Monroe County); On-site; USD 90,000 - 120,000; Full time

Job summary

St. Luke’s University Health Network in Stroudsburg, PA is seeking an Assistant Patient Care Manager to support nursing practice and patient care quality.

You will supervise daily operations, mentor staff, lead performance-improvement initiatives, and collaborate with physicians and care teams to promote safety and excellent patient experiences.

Qualifications

• Two years of direct clinical experience preferred.
• Previous supervisory experience preferred.
• BLS certification required.
• Bachelor’s Degree in Nursing preferred; license must be within five years of obtaining the position.

Responsibilities

• Demonstrates clinical expertise and acts as a clinical resource to staff.
• Assumes responsibility and accountability for daily operations: plans, organizes and supervises care to ensure patient safety and quality for patients served by the assigned shift or department.
• Selects, motivates, and retains staff and initiates a formal recognition plan.
• Facilitates department staff meetings and trainings relevant to the position.
• Participates in activities that promote personal and professional development.
• Serves on assigned hospital and/or unit-based councils.
• Leads and mentors staff in performance-improvement initiatives.
• Promotes an environment that fosters inquiry, creative thought, nursing education programs, and the development and application of evidence-based practice initiatives.
• Reviews staff performance, completes annual evaluations, ensures competency, and initiates remedial actions when appropriate.
• Acts as liaison with Clinical Risk Management and participates in event reviews, action planning and resolution of complaints and grievances.
• Maintains timely and effective communication with patients, families, multidisciplinary teams, ancillary departments and the manager to identify and resolve problems that may interfere with positive patient outcomes.
• Maintains departmental records for administrative and regulatory purposes.

Skills

Clinical leadership

Nursing supervision

Staff development

Quality improvement

Communication

Risk management liaison

Education

RN license (PA or NJ)

BSN preferred

BLS certification

Job description

Overview

St. Luke’s is committed to excellence in patient care, education, and community service. The Assistant Patient Care Manager reports to the Patient Care Manager/Director and collaborates with nursing, physicians and other patient‑care team members to support high standards of nursing practice.

Responsibilities

• Demonstrates clinical expertise and acts as a clinical resource to staff.
• Assumes responsibility and accountability for daily operations: plans, organizes and supervises care to ensure patient safety and quality for patients served by the assigned shift or department.
• Selects, motivates, and retains staff and initiates a formal recognition plan.
• Facilitates department staff meetings and trainings relevant to the position.
• Participates in activities that promote personal and professional development.
• Serves on assigned hospital and/or unit‑based councils.
• Takes an active role in department performance‑improvement initiatives related to quality, safety and patient experience.
• Leads and mentors staff in performance‑improvement initiatives.
• Promotes an environment that fosters inquiry, creative thought, nursing education programs, and the development and application of evidence‑based practice initiatives.
• Reviews staff performance, completes annual evaluations, ensures competency, and initiates remedial actions when appropriate.
• Acts as liaison with Clinical Risk Management and participates in event reviews, action planning and resolution of complaints and grievances.
• Maintains timely and effective communication with patients, families, multidisciplinary teams, ancillary departments and the manager to identify and resolve problems that may interfere with positive patient outcomes.
• Maintains departmental records for administrative and regulatory purposes.

Physical and Sensory Requirements

• Sitting for up to 5 hours per day (2 hours at a time).
• Standing for up to 1 hour per day (1 hour at a time).
• Walking for up to 2 hours per day (20 minutes at a time).
• Occasionally uses fingers to turn pages.
• Frequently uses hands to write, type and hold charts; rarely uses hands for firm grasping or twisting/turning.
• Frequently uses upper extremities to lift and carry up to 10 lbs.
• Frequently stoops, occasionally squats, rarely reaches above shoulder level.
• Hearing as it relates to normal conversation in person or on telephone.
• Seeing as it relates to general vision, near vision, far vision, color vision and peripheral vision.

Education

Registered Professional Nurse with a current license to practice in either Pennsylvania or New Jersey (based on work location). A Bachelor’s Degree in Nursing is preferred and the license must be within five years of obtaining the position.

Training and Experience

• Two years of direct clinical experience preferred.
• Previous supervisory experience preferred.
• BLS certification required.

EEO Statement

St. Luke’s University Health Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability or other protected status.