Manager on Duty (MOD)

Club4 Fitness; Baton Rouge (LA); On-site; USD 15,000 - 21,000; Part time

Job summary

CLUB4 Fitness in Baton Rouge, LA is seeking a Manager on Duty - Closer to help oversee gym operations and ensure a welcoming, high‑performing environment. Hours include weekdays and weekends as the role rotates with other CLUB managers.

You will assist in training staff, handle front desk duties, support sales activities, monitor cleanliness, manage supplies, and track weekly statistics. A high school diploma and CPR certification preferred.

Qualifications

• Superior customer service skills, preferably in the fitness industry.
• Solid supervisory, diplomacy and listening skills.
• Basic computer proficiency (Microsoft Suite).
• Hard working, enthusiastic and energetic!
• Strong problem resolution skills.
• Current CPR Certification preferred.
• High school diploma/GED equivalent required.
• Must be 18 years of age or older.

Responsibilities

• Assist GM and AGMs in training and developing staff.
• Sales duties to include calls to prospective members; maintain welcoming atmosphere.
• Provide backup support to club management when no AGMs or GM on site.
• Schedule and supervise staff.
• Resolve or escalate employee issues or concerns.
• Oversee front desk activities: answer phones, member check-ins, tours.
• Ensure cleanliness and maintenance of facility.
• Order supplies within a budget based on club requirements.
• Track statistics and reports (weekly, monthly, annually).
• Backup support for absent staff members.

Skills

Customer service

Supervisory skills

Diplomacy & listening

Computer proficiency

Work ethic

Problem solving

Education

High school diploma

Tools

Microsoft Office/MS Excel

Job description

Job Details: Job Location: Baton Rouge Florida Blvd - Baton Rouge, LA 70815, Position Type: Part Time, Education Level: High School, Salary Range: $13.00 Hourly, Reports to: General Manager

Manager on Duty - Closer:

Job Summary

The Manager on Duty will be responsible for assisting in the oversight of gym operations to ensure the club is successful. Hours include both weekdays and weekends as this position rotates weekends with CLUB Assistant General Managers.

Essential Duties and Responsibilities

• Assists GM and AGMs in training and developing a high performing staff consisting of front desk and trainers.
• Sales duties to include making phone calls to prospective members that have been to the club or have shown interest in joining via online communications. Strong sales background helpful. Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.
• Assists in providing backup support to Club management when no AGMs or the GM is on site.
• Assists in scheduling and supervising staff.
• Assists in resolving or escalating employee issues or concerns.
• Involved in all front desk related activities including:
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members into the system.
• New member sign-up.
• Take prospective members on tours.
• Facilitate all member requests, issues, and questions.
• Assists in overseeing cleanliness and maintenance of facility.
• Assists in ordering of supplies using specific budget based on club requirements.
• Assists in tracking statistics and reports (weekly, monthly, and annually).
• Backup support for absent staff members.

Qualifications: Qualifications/Requirements

• Superior customer service skills, preferably in the fitness industry.
• Solid supervisory, diplomacy and listening skills.
• Basic computer proficiency (Microsoft Suite).
• Hard working, enthusiastic and energetic!
• Strong problem resolution skills.
• Current CPR Certification preferred.
• High school diploma/GED equivalent required.
• Must be 18 years of age or older.

Physical Demands

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.